Sales Commercial Coordinator

Description

Job Summary: Coordinate sales supervisions, manage regional indicators, and develop sales, marketing, and customer loyalty strategies. Key Highlights: 1. Lead and align the team through follow-ups and training 2. Monitor performance indicators and seek innovations 3. Develop strategies for the Company's business growth We are looking for a **Sales Commercial Coordinator** to coordinate sales supervisions, monitoring and managing all regional indicators under your responsibility. Collaborate with Growth Supervisors to develop sales, marketing, and customer base loyalty strategies for the city under your coordination. Deliver performance reports according to the requirements of the Growth Management team. If you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Lead and align your team through follow-ups, training, feedback, task delegation, conflict resolution, motivational actions, performance evaluations, hiring requests, reassignment and/or termination requests, disciplinary measures, and other people management actions; * Promote and internalize the organizational culture within the team (Business, Mission, Vision, Values, and Strategy); * Monitor and analyze area performance indicators and define short- and medium-term actions to improve deliverables; * Seek innovations and improvements that enhance productivity and performance in area activities; * Participate in audit processes when required; * Prepare and present results reports, forms, spreadsheets, or documents to leadership as requested; * Participate in defining the area’s strategic and budgetary planning when requested; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, as needed by the department and directed by leadership; * Coordinate Growth Supervisions, monitoring and managing all regional indicators under your responsibility; * Coordinate and monitor activities performed by Growth teams under your supervision, as well as support activities carried out at offices by third parties—for example, support for other external collaborators; * Collaborate with Growth Supervisors to develop sales, marketing, and customer base loyalty strategies for the city under your coordination; * Deliver performance reports according to the requirements of the Growth Management team; * Maintain relationships with leaders of direct and indirect channels operating in cities under your coordination to ensure expected results; * Represent the company and its interests before public and private institutions; * When necessary, act as a Growth Supervisor in cities lacking such a professional; * Monitor corporate goals for the area, including each service portfolio product, seller quartiles, Churn Rate, and/or Churn Safra; * Monitor commercial and operational results across cities using indicators such as budget execution, sales conversion, customer growth, installation, SLA for service delivery, Churn Rate, and Average Revenue Per User (ARPU); * Monitor the need for and effectiveness of training for B2C Commercial Management staff, coordinating with the DHO department to launch new initiatives on this topic whenever necessary; * Seek innovations and improvements in sales strategies, structure, models, workflows, and processes aimed at developing projects to enhance business growth results. **Requirements and Qualifications** * Completed undergraduate degree in Business Administration, Commercial Management, or related fields; * Proven experience in sales and negotiations, preferably in the telecommunications sector; * Skills in commercial strategies, indicator analysis, customer service techniques, market research, and route planning. **Preferred qualifications:** * Postgraduate degree/MBA in People Management, Project Management, or related fields; * One year of experience in people management; * Google tools (Sheets, Docs). **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Both horizontal and vertical work environment—meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * PCD Dependent Assistance; * Payroll-deducted Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to digital transformation in Brazil.