Scheduling Assistant (AP) (3)

Description

Job Summary: Customer service professional responsible for scheduling appointments and tests, with a focus on communication and problem resolution. Key Highlights: 1. Customer service via WhatsApp and phone 2. Scheduling of appointments, tests, and procedures 3. Verbal and written communication 4. Humanized service Description: * Prior experience in customer service; * Preferred experience in hospital scheduling; * Completed high school education; * Basic computer skills; * Strong verbal and written communication skills; * Humanized service approach; * Ability to resolve problems and conflicts. * Provides customer service via WhatsApp and phone, scheduling appointments, tests, and procedures; * Verifies physician schedule availability; * Enters scheduled appointments into the system; * Confirms information provided by pet owners and pets; * Delivers procedural instructions; * Confirms scheduled appointments; * Prepares estimates when required; * Performs other related duties. 2512310202491893930