IT Internship

Description

Job Summary: User support intern to receive and resolve service tickets, diagnose issues, and provide guidance on systems. Key Highlights: 1. Opportunity for IT students 2. Focus on user support and service 3. Development of skills in problem diagnosis and resolution **Job Description:** ---------------------- Receive and resolve all support tickets, both incidents and user requests; Perform diagnostics and resolve common and simple problems; Maintain updated service records; Provide information and guide users on procedures and system usage; **Essential Requirements:** ------------------------------ Currently enrolled in a higher education program in a related field; Microsoft Office Suite; **Employment Type:** -------------------------- INTERNSHIP **PwD (Persons with Disabilities):** -------- YES **Salary:** ------------ $1,200\.00 **Benefits:** --------------- Partnerships with educational institutions Psychological support On-site meals Transportation allowance Health insurance Life insurance Semi-annual Profit Sharing Plan (PPR) Dental plan Discounts on vehicle and product purchases **Work Location:** ---------------------- Saga Brasil \- Setor Bueno T7 **Working Hours:** ------------------------ 08:00 to 14:00