Commercial Analyst

Description

Job Summary: We are seeking a proactive and organized Commercial Analyst to support unit management, ensuring operational and administrative efficiency with a focus on customer service and data analysis. Key Highlights: 1. Collaborative environment with autonomy and growth opportunities 2. Comprehensive training on company processes and culture 3. Analytical, communicative profile with initiative to solve problems Commercial Analyst – Organization, strategic vision, and proactivity. This position is for someone who manages operations intelligently! Sou Coluna is expanding and looking for Commercial Analysts to join our team and serve as the central support point for one of our units. We seek an analytical, communicative, hands-on professional who enjoys solving problems, organizing processes, and closely monitoring results. This professional will be responsible for supporting unit management across operational and administrative areas, ensuring efficient performance—from customer service to data analysis. Key Responsibilities: * Serve customers courteously, delivering an excellent experience (in person, by phone, and via WhatsApp); * Monitor and organize schedules, appointment times, and service workflows; * Generate and analyze simple reports to track unit performance; * Support management in setting goals and analyzing results; * Oversee internal administrative processes, including procurement, supply control, and operational requests; * Serve as the liaison between reception, technical teams, and company support departments; * Maintain overall unit organization and functionality. What We Look For In You: * Proactive, organized, and strong communication skills; * Ability to handle multiple tasks autonomously and responsibly; * Prior experience in customer service and administrative routines is desirable; * Proficiency with basic spreadsheet tools and systems; * Completed high school education (ongoing undergraduate studies are a plus); * Availability for in-person work, including Saturdays if required. We Offer: * 8-hour daily schedule – Monday to Saturday; * Fixed salary + performance-based bonuses for the unit; * CLT employment regime + transportation voucher + incentives; * Comprehensive training on Sou Coluna’s processes and culture; * Collaborative environment with autonomy and real growth opportunities. Job Type: Full-time, Permanent CLT Compensation: R$2.280,00 – R$3.500,00 per month Benefits: * Meal voucher * Transportation voucher