**RESPONSIBILITIES:** Duties consistent with the position. **REQUIREMENTS:** Requirements: Knowledge: * Excellent knowledge of Windows operating systems; * Excellent knowledge of Microsoft applications; * Excellent knowledge of Windows-based applications, digital certificates, office applications, and email clients; * Solid knowledge of hardware; * Solid knowledge of network infrastructure, TCP/IP, and wireless networks. Skills: * Strong verbal and written communication skills; * Teamwork; * Organization; * Proactivity. Advantages: * Completed or ongoing Technical or Bachelor’s degree in Information Technology; * Microsoft certifications. Activities: * Provide remote and on-site technical support to customers; * Diagnose and resolve issues in Windows environments, networks, and Internet connectivity; * Provide basic hardware support. **WORK SCHEDULE:** Schedule to be agreed upon **BENEFITS:** Benefits: * CLT employment contract; * Overtime, on-call, and shift work compensation; * Comprehensive health and dental insurance plan (Bradesco Saúde), fully covered for the employee; * Meal allowance of BRL 27.00; * Transportation allowance; * Reimbursement for technical certifications; * Bonuses for achieved certifications; * Corporate notebook and smartphone with corporate data plan. Register your resume at buscarvagas.com.br and stay updated on the best opportunities.