Hardware Support Analyst I

Description

Job Summary: Provide support and implement access control systems, perform equipment maintenance and activation for customers, and maintain excellent relationships. Key Highlights: 1. Support and implementation of access control systems 2. Equipment maintenance and activation 3. Excellent relationship with customers and colleagues **About the company** Rapidonet Sistemas e Automação is a technology company specializing in employee attendance management, corporate access, and security solutions. With several years of experience in the market, Rapidonet offers software, hardware, and top-tier solutions for businesses. We have units across multiple regions of Brazil. Our headquarters is located in Vila Maria, Aparecida de Goiânia. **Requirements:** * Experience in the field or related technical courses. * Knowledge of time attendance, access control, and CCTV systems is a plus. * Driver's license category B; * Availability for travel; * Availability for on-site customer support whenever required and requested by the company; * Indicate salary expectations. **Job Responsibilities:** * Understand the customer's operations; * Provide support for access control systems; * Conduct infrastructure information gathering; * Activate equipment; * Perform equipment maintenance; * Implement access control systems; * Maintain an excellent relationship with customers and colleagues. **Additional Benefits:** * Free lunch at the office * Birthday Day Off * Group life insurance * Career progression plan with performance-based levels * Travel allowance for technical support visits. **Working Hours:** 8:00 AM to 6:00 PM \- 01:12 Monday to Friday Employment Type: Full-time, Permanent CLT contract Salary: Starting from R$1,00 per month Benefits: * Medical assistance * Dental assistance * Transportation allowance Work Location: On-site