Technical Support - Goiânia/GO

Description

Job Summary: Technical Support staff assigned through Montreal will join one of the best technology companies to work for in Brazil, providing technical IT support and public-facing service. Key Highlights: 1. Be part of one of the best technology companies to work for 2. Public-facing service and technical IT support 3. A collaborative, respectful environment with investment in talent development As Technical Support staff assigned through Montreal, you will join one of the best technology companies to work for in Brazil! In 1986, our journey began with visionary individuals committed to technology and its power to transform the world. That was merely the beginning of a trajectory that propelled a small team of engineering professionals passionate about innovation into a solid market reference in Brazil. **Responsibilities and Duties** * Providing technical IT support at the Orion Business unit; * Serving the public by welcoming citizen customers seeking digital photo services. * Guiding customers through the next steps of their process. * Responsible for capturing photos, fingerprints, signatures, and document digitization. * Supporting technical IT needs across other project units. **Requirements and Qualifications** * Completed undergraduate degree in Information Technology (diploma and/or certificate required); * Experience providing technical support to customers/users; * Customer service experience preferred; * Must own a car for commuting and traveling to other project units. **Additional Information** **Employment Type**: CLT (permanent employment contract) **Working Hours**: On-site, Monday to Friday from 08:00 to 12:00 / 13:00 to 17:00, and Saturdays from 08:00 to 13:00. **Work Location**: Address: Orion Business/GO \- Av. Portugal, 1148 \- St. Marista, Goiânia \- GO, 74150\-030 * Meal or Food Allowance via benefit card; * Transportation Allowance; * Health Insurance; * Dental Insurance; * Life Insurance; * Wellhub; * Benefits Club; * Mileage reimbursement for work-related commuting; * Childcare Assistance (when stipulated in collective bargaining agreements or conventions). Through continuous development, we foster a collaborative, respectful, and accessible environment. **We invest in talent development** and implement practices that optimize and connect diverse technological and innovative aspects.