Collections Assistant

Description

Job Summary: Manage the customer portfolio, conduct proactive collections, and monitor receipts to reduce delinquency. Key Highlights: 1. Customer portfolio management and proactive collections. 2. Monitoring of receipts and tracking of delinquent customers. 3. Use of financial systems/ERP for recording and monitoring. ### **Challenge** Manage the customer portfolio by conducting proactive collections and monitoring receipts, contributing to reduced delinquency and improved company cash flow. ### **Main Responsibilities** * Contact customers to negotiate and collect outstanding amounts. * Monitor receipts and track delinquent customers. * Directly manage the customer portfolio, ensuring information accuracy and control. * Use financial systems/ERP to record and monitor collections. * Conduct proactive collections, seeking solutions to resolve outstanding financial obligations. ### **Requirements** **Education**: Currently enrolled in or graduated from a bachelor’s program in related fields (e.g., Business Administration, Accounting, Economics, Financial Management) ### **Desired Knowledge** * Proficiency with ERP systems and financial tools. Minimum Education Level: Bachelor’s Degree * Avus: Up to 80% off medications and 70% off consultations and laboratory tests * Sesc partnership * Transportation allowance * Social benefit as per Collective Bargaining Agreement (CBA) * StarBem: Up to 4 free monthly teleconsultations with physicians, psychologists, nutritionists, and others * Ifood meal voucher * Ifood Club and discounts with partner businesses * Wellhub (Gympass) * Onhappy \- Discounts on hospitality services and airfare