Call Center Operator

Description

Job Summary: Responsible for telephone customer service, appointment scheduling, answering inquiries, post-service follow-up, and maintaining records, contributing to team goals. Key Highlights: 1. Telemarketing experience is valued 2. Focus on customer satisfaction and team collaboration 3. Proactivity, responsibility, and strong communication skills Perform telephone customer service for clinic clients. Schedule appointments. Efficiently handle patient inquiries and requests. Conduct post-service follow-up to ensure customer satisfaction. Maintain up-to-date records of patient interactions. Collaborate with the team to achieve service and sales targets. Prior telemarketing experience required. Proactive and responsible attitude. Strong communication and negotiation skills. Basic computer literacy. Experience in the healthcare sector is a plus. Basic knowledge of Customer Relationship Management (CRM) systems. Employment type: Full-time CLT Compensation: R$1\.671,00 per month Benefits: * Transportation allowance Work location: On-site