Customer service, * Analyze strategies, and develop sales projections and trend reports * Provide guidance to the consumer on procedures. * Provide information to management for decision making * Develop budgets, and provide support to the sales team. * Responsible for directing the marketing team * Work on planning and negotiation to create customer acquisition and retention strategies. * Develop sales campaigns and brand positioning campaigns, and plan actions and campaigns * Empathy / Friendliness; Technical knowledge of Samsung devices; * Good interpersonal communication; Resilient; commercial focus to convince customers to carry out out-of-warranty repairs. * High school diploma, knowledge in Electronics (Windows). APPROVED CANDIDATE \- COMPANY PROVIDES TRAINING. * Meal allowance ALELO R$ 20.00 \+ Transportation allowance 8.60 DAILY * Health insurance \+ dental insurance \+ life insurance * Initial compensation \+ BONUS (indicators) after 3 months \* Job type: Full-time CLT Pay: starting at R$1\.612,80 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food allowance * Transportation allowance Selection question(s): * Describe a bit about your professional experience? How do you behave in the work environment? How do you react to receiving feedback? Do you prefer to learn or to teach?