* Lead, motivate, and develop a team; Map, document, and improve internal processes; Implement and monitor KPIs for productivity, efficiency, and quality; Identify cost-cutting opportunities without compromising quality; Support or lead initiatives to increase budget approvals, service offerings, and expansion; Prepare management reports and present results to partners / executive leadership; Manage the operational budget and plan resource allocations; Promote a culture of continuous improvement and innovation. * Bachelor’s degree in Business Administration or related fields; Proven experience in people and operations management; Familiarity with process improvement methodologies; Strong analytical skills and experience with performance metrics; Strategic, proactive profile with excellent communication and decision-making abilities; Experience in mid-sized companies is preferred; Knowledge of management tools (ERP, spreadsheets, dashboards). Preferred Qualifications: Postgraduate degree, MBA, or specialization in Management; Prior experience in restructuring or internal consulting; Hands-on experience implementing management systems (ERP, CRM, BI). We offer: Market-competitive salary + variable compensation (performance-based bonus); Collaborative and challenging work environment; Benefits (health insurance, meal allowance, transportation allowance, phone allowance, etc). Employment Type: Full-time CLT Compensation: R$3,000.00 – R$6,000.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance