We are **GAV Resorts**, a leading company in the timeshare market, operating integrally across all business stages—from real estate development to customer experience. We are constantly expanding and evolving, continuously reviewing and refining our strategies to keep delivering excellence and innovation. Here, we seek committed, collaborative professionals passionate about creating memorable experiences. We value creative individuals with sparkle in their eyes who take ownership of their deliverables, contributing to a light-hearted, dynamic, and growth-oriented environment. We are seeking a leader with solid **experience in process management and project portfolio management**, capable of coordinating specialist teams, structuring corporate BPM (Business Process Management), and developing executive performance indicators. A professional with an **analytical profile**, high-impact communication skills, and the ability to lead organizational change in complex environments. **Responsibilities and duties** **Your day-to-day will include:** * Prioritizing and managing the corporate project portfolio, ensuring alignment with organizational strategy; * Leading specialist coordinators and analysts, promoting technical and behavioral development of the team; * Structuring, implementing, and sustaining corporate BPM (Business Process Management); * Developing, monitoring, and reporting executive process indicators (KPIs and OKRs); * Managing organizational change, supporting the adoption of new processes and work models; * Implementing and strengthening a culture of quality, processes, and continuous improvement; * Supporting executive leadership in decision-making through strategic analyses and reports; * Ensuring governance, standardization, and efficiency of organizational processes. **Requirements and qualifications** **What we’re looking for in you:** * Bachelor’s degree in Business Administration, Engineering, Business Management, or related fields; * Postgraduate degree in Process Management, Quality Management, Business Management, or related areas; * Solid experience in process management, project portfolio management, and team leadership; * Experience with corporate BPM and indicator-based management; * Experience in organizational transformation projects and change management. **Technical knowledge and certifications:** * PMP (Project Management Professional); * Lean Six Sigma – Black Belt; * Certifications in Quality Management Systems (QMS); * SCRUM or agile methodologies; * Process and indicator management tools. **Behavioral competencies:** * Systemic and strategic vision; * Inspirational leadership and people development; * Data-driven decision-making; * Clear and high-impact communication; * Ability to influence and manage stakeholders; * Organization, sense of priority, and results orientation. **Differentiators** * Experience in Hospitality, Tourism, or Resorts sectors; * Experience in medium- and large-scale corporate environments; * Experience in continuous improvement projects and process-oriented culture. **Additional information** **Hiring model** * PJ (Individual Contractor) Since 2014, we have pursued a path of accelerated growth and today are a reference in the timeshare market. Specialized in premium resorts, we operate integrally across all stages of the process: real estate development, timeshare sales, construction, delivery, hospitality, and customer experience—always focused on **entrepreneurship driven by excellence** and innovation. We operate across Brazil’s North, Northeast, Central-West, and South regions, with over 30 locations including Resorts, Construction Sites, Sales Offices, Telemarketing Centers, and our Corporate Unit—contributing to local development and leaving a **positive impact on people and regions.** Our mission is to multiply Happiness, **caring for people**, creating memorable experiences, and providing a welcoming and collaborative environment for everyone. Here, we believe that **overcoming challenges with optimism** is essential for growth. Our team consists of passionate professionals who take **ownership** of their journeys and are always pursuing personal and professional growth. If you’re looking for a place where your talent can make a difference and your career can grow alongside the company, your future is at GAV Resorts. **Join us in multiplying happiness!**