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Product Support Expert IDEAL
Summary: Join AGCO's Technical Services to provide expert diagnostics, maintenance, and training, supporting customers and dealers to ensure maximum equipment uptime. Highlights: 1. Ensure expert technical support for fast issue resolution 2. Support setup and fine-tuning of combines in the field 3. Drive awareness and understanding of advanced technologies Data: 19 de jan. de 2026 Req ID: 103061 Localização: Santa Rosa, RS, BR Modelo de Trabalho: Híbrido/Remoto Not everyone can claim to feed the world, but it is part of our every day. Behind everything we do for our farmers, there is one AGCO team making it happen. We are proud to put our curiosity to work, building a better and more sustainable world. Join our extraordinary team today! AGCO’s Technical Services department is committed to supporting customers and dealers by providing expert diagnostics, maintenance tools, and training. It ensures maximum equipment uptime through advanced service technologies, such as Tech Connect and AGCO EDT, and a global network of skilled technicians. This support empowers farmers to maintain and repair their equipment efficiently and independently. **Your Impact** * To Ensure proper level of technical support as part of the core Customer Support team to drive fast resolution of the issues reported from the field/farmers/internal AGCO employees; * Dealer and Customer Support: Provide expert\-level support to dealers and customers, especially during the start of the season, ensuring a smooth and successful launch with highly knowledgeable personnel. Complex Case Resolution: Assist dealers in resolving highly complex technical issues when local resources (GCE/Dealer) have been exhausted. * Field Setup and Optimization: Support the setup and fine\-tuning of combines in the field across various crops and conditions. This includes hands\-on assistance for new dealers and VIP customers to ensure a successful start ("baby\-sitting" approach). Promoting Advanced Technologies: Drive awareness and understanding of digital and advanced combined technologies. Promote new features and restore confidence in the product, especially where sales and field teams may lack in\-depth expertise. * AGCO Systems Support: Provide guidance and troubleshooting for AGCO systems, including warranty processes, TechConnect, diagnostic tools, and special tools. Global Collaboration: Offer support to other regions worldwide, sharing expertise and best practices. (even during Low season) Issue Escalation and Feedback: Utilize EWFR to report issues directly to Product Support at the factory and collaborate on effective solutions. Factory\-Level Investigations: Lead investigations into complex cases that require factory visits and deeper technical analysis. * Field Kit Installations (Limited Scope): Provide limited support for installing field solutions in controlled environments. Monitor and report performance before broader deployment. To ensure that all AGCO core or branded products are supported technically with superior customer service. **Your Experience and Qualifications** * Strong knowledge of Agricultural Business \& product, including mechanical and electrical systems. Solid understanding of mechanized agriculture and land preparation techniques. * Familiarity with service and parts management practices, along with the farm machinery dealer network. * Excellent interpersonal skills and commercial awareness to support customer and dealer interactions. * High proficiency in PC usage, including Microsoft Office and other relevant digital tools. * Driver’s license (B type) **Your Benefits** * Medical and dental assistance; * Private pension; * Meal and food vouchers; * Pharmacy agreement and life insurance; * PROPAR * Others. **Your Workplace (Optional)** The professional will operate in the Midwest region of Brazil. We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives. **Join our extraordinary team today and !** **Segmento de vagas:** Sustainable Agriculture, Agricultural, Technical Support, Electrical, Agriculture, Technology, Engineering, Customer Service Candidatar\-se agora
R. Dr. João Dahne, 195 - Centro, Santa Rosa - RS, 98780-078, Brazil
Indeed
Commercial Representative | Três de Maio - RS
Job Summary: Prospect, maintain customers, and develop the market by combining agronomic technical knowledge with a commercial profile focused on results. Key Highlights: 1. Strategic engagement in customer relationship management and demand generation 2. Market development and strengthening of relationships with producers 3. Continuous pursuit of updates on agricultural technologies and solutions ### **Position: Technical Commercial Representative** **Region:** Três de Maio – RS We are seeking a **Technical Commercial Representative** to drive market development and support producers and distributors in the Três de Maio – RS region. ### **Role Mission** Strategically manage customer relationships, generate demand, and develop the market by integrating **agronomic technical expertise** and a **commercial mindset**, exercising autonomy and focusing on results. ### **️** **Main Responsibilities** * Prospect and maintain the customer portfolio; * Negotiate and issue sales orders; * Provide technical support and conduct post-sale follow-up; * Generate demand and identify new business opportunities; * Develop the market and strengthen relationships with producers and distributors; * Participate in industry events and initiatives; * Continuously update knowledge on agricultural technologies and solutions. ### **Requirements** * Education in **Agricultural Technician**, **Agronomic Engineering**, or related fields; * Experience in **technical sales** or commercial activities within the agricultural sector; * Familiarity with the operational region; * Strong communication skills, organization, and accountability; * Proactive profile, focused on relationship building and market development. ### **Desired Profile** * Professional with both commercial vision and technical foundation; * Autonomy to operate in the field; * Ability to build strong relationships with producers and distribution channels; * Interest in achieving medium- and long-term results. **Interested candidates**: Apply directly through the Inhire platform.
R. do Comércio, 811 - Três de Maio, RS, 98910-000, Brazil
Indeed
Relationship Manager for Legal Entities - Três Passos/RS (090325)
Job Summary: Sicoob Creditapiranga SC/RS is seeking a Relationship Manager for Legal Entities to work consultatively with cooperative members, providing personalized, results-oriented service. Key Highlights: 1. Management of the legal entity cooperative members' portfolio with a focus on profitability and retention 2. Attracting new cooperative members and strengthening long-term relationships 3. Strategic involvement in commercial execution and offering financial solutions **Description and Responsibilities:** **Working Hours:** 7:30 AM – 4:30 PM, with a 1-hour lunch break **Level:** Professional **Employment Type:** Permanent – CLT Sicoob Creditapiranga SC/RS is seeking a **Relationship Manager** to work consultatively with cooperative members, delivering close, personalized, and results-oriented service. This position is responsible for managing a portfolio of legal entity cooperative members, identifying business opportunities, offering comprehensive financial solutions, and contributing to strengthening the relationship between the cooperative member and the cooperative. As a **Relationship Manager for Legal Entities**, you will be a key player in executing our commercial strategy. Your mission is twofold: attract and engage new cooperative members by delivering a welcoming, consultative service experience from the very first contact; and strengthen long-term relationships with your portfolio, acting as a true financial partner in achieving dreams and goals. **Main Responsibilities:** * Manage the cooperative members' portfolio, ensuring profitability, retention, and satisfaction (NPS). * Conduct proactive, consultative prospecting to expand the cooperative members' base and increase usage of products and services. * Ensure activation of new cooperative members, encouraging adoption of multiple financial products (checking accounts, credit, investments, insurance, consortia, etc.). * Plan and execute visits, service interactions, and outreach based on commercial roadmaps (playbooks) and performance indicators. * Monitor portfolio indicators (IAP, INAD, time to first sale, service revenue), proposing improvement actions. * Contribute to achieving the Service Point (PA) performance targets in partnership with the PA Manager and Commercial Management. * Operate in compliance with internal policies and Sicoob System regulations, ensuring quality and regulatory compliance in operations. **Location:** Três Passos/RS. **Work Modality:** On-site, with availability for travel. **Experience Level:** Mid-to-senior professional. **Requirements:** **Requirements and Qualifications** **Education:** * Currently pursuing or completed undergraduate degree in Business Administration, Accounting, Economics, or related fields. * **ANBIMA CPA 10/20 and/or CEA certification** * Postgraduate degree or MBA in Business Management, Finance, or Cooperative Studies is desirable. **Experience:** * Prior experience in financial business, consultative service, or managing client portfolios within credit cooperatives, banks, or other financial institutions. * Knowledge of credit analysis, financial products, and consultative sales techniques. **Behavioral Competencies:** * Results orientation and cooperative-member focus. * Clear and empathetic communication. * Negotiation skills and strategic vision. * Discipline in executing and tracking goals. * Cooperative spirit and teamwork. **Benefits:** Annual bonus, Childcare allowance, Education allowance, Birthday leave, Profit-sharing program, Career and Professional Performance Plan, Private pension plan, Life insurance, Unimed health plan, Meal voucher, Food allowance
Av. Júlio de Castilhos, 687 - Centro, Três Passos - RS, 98600-000, Brazil
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