NTI Intern

Description

**Responsibilities:** * User Support (Help Desk): Assist with Level 1 service requests, resolving hardware, software, email, and connectivity issues; * Hardware Maintenance: Format computers, install operating systems (Windows/Linux), and configure peripherals (thermal printers, barcode scanners, etc.); * Networks and Infrastructure: Support structured cabling organization and basic network asset monitoring; * Internal Systems (ERP/TMS): Provide basic support for the company's transportation and logistics management system; * Asset Management: Assist in inventory control of IT equipment (laptops, data collectors, corporate mobile phones); * Documentation: Update procedural manuals and knowledge bases for end users. **Requirements and Qualifications:** * Education: Currently enrolled in an undergraduate program in Computer Science, Information Systems, Software Engineering, or related fields (preferably from the 2nd semester onward); * Technical Knowledge: * Basic/intermediate Microsoft Office suite; * Familiarity with computer assembly and maintenance; * Basic networking knowledge (IP, routers, Wi-Fi); * **Preferred Qualifications:** * Knowledge of SQL or programming logic; * Interest in logistics processes and supply chain. **Profile:** * Clear communication; ability to explain technical solutions to non-technical users; * Resilience: Ability to handle the urgency typical of the logistics sector; * Curiosity: Willingness to learn new technologies and understand how IT impacts the company's business; * Organization: Discipline to manage the service request queue and priorities. **Benefits:** * Market-competitive internship allowance; * Transportation allowance / Parking; * Practical learning path within a robust infrastructure environment; * Real opportunity for permanent employment based on performance and available positions.