Information Technology Internship - Infrastructure

Description

Job Summary: We are seeking a professional to assist in structuring the Infrastructure department, delivering real business impact while supporting incident handling and equipment management. Key Highlights: 1. Be part of a journey to boost productivity 2. Have real impact on the business 3. Grow together with the company At Ottimizza, we have a clear purpose: **to enhance productivity and quality of life in Brazilian accounting firms through our products**. We want you to be part of this journey, helping\-us fulfill our vision of **being recognized by the accounting market as a true agent of change through technology**. We are building our Infrastructure department — and we seek someone who wants to grow alongside us, making real business impact. **Key Responsibilities:** * Support handling employee requests related to software, network, and peripheral issues; * Assist in managing equipment inventory; * Triage internal equipment maintenance tickets via Jira; * Contact third-party vendors for maintenance coordination; **Desired Qualifications:** * Basic knowledge of software and drivers; * Fundamental hardware knowledge; * Clear communication skills; * Good organizational skills; **Work Location:** Rua Bela Vista, Saguaçu, Joinville \- Santa Catarina, 89221\-060, Brazil