Analyze, plan, and execute activities within the Support area of the Solutions Directorate, providing technical guidance to clients, encouraging and promoting improvements and new applications for the Esri environment or other products. **Responsibilities and duties** * Develop client relationships, managing their expectations and providing information and solutions for their needs; * Creation of Cloud environments and migration of on-premises environments to cloud; * Technical support in pre-sales. **Requirements and qualifications** **Education/Languages**: * Bachelor's degree in Computer Engineering, Computer Science, or related fields; * Intermediate English (Writing/Reading/Technical conversation). **Technical Skills:** * Knowledge of relational database systems (Oracle / SQL Server); * Operation of Linux and Windows operating systems; * Installation and configuration of Operating Systems / Web Servers; * Cloud environment administration; * Creation and maintenance of Data Center; * Ability to perform activities related to network and IT infrastructure management; * Differentiator: ITIL, OCP, OCE, MCTS, AWS AZURE certifications. **Desired Skills:** * Knowledge and understanding of the products and services offered by Imagem **Additional information** **Additional information:** Why choose Geosistemas? **Health and Well-being:** * Health and Dental Plan – Sul América. * Life and Personal Accident Insurance. * Access to Gympass for physical and mental care. * Well-being Program focused on mental, physical, and social health. **Family Care:** * Childcare allowance for children. * Extended Paternity Leave. * Day Off on your children's birthdays up to age 16. **Quality of Life:** * Caju Card for meals/food, valid also during vacations. * Transportation Voucher to facilitate your mobility. * Home Office Allowance on the Caju card. * Flexible Hours and Hybrid Work for a healthy balance. * Day Off on your birthday + special gift (Caju voucher). **Development and Growth:** * Customized Career Path, with technical or leadership tracks (“Y”). * 2 weekly hours dedicated to study during working hours. * Access to Alura, Imagine, and Feedz platforms for continuous learning. * Development Programs focused on technical, behavioral, and business skills. * Individual Development Plan (IDP) with tailored training. * Regular feedback to support your growth. **Recognition and Opportunities:** * Annual Profit and Results Sharing (PLR), linked to performance. * Internal Mobility to explore new positions and grow. * Succession Planning focused on developing leaders and junior talents. * Work with us and be part of a team that invests in your growth and well-being! Imagine how your professional future could be at Imagem Geosistemas – a leading company in its segment and official distributor of the world’s best geographic intelligence system – Esri’s ArcGIS. We help businesses and governments harness the power of data, understand patterns, conduct analyses, simulate scenarios, positively impacting customers and society through Geotechnology, transforming the present and tomorrow for people. And you, do you want to be here and do this with us? We are spread across Brazil and already have over 350 high-performance professionals. Here, we find multiple career possibilities in various areas to make happen the world of innovation in location intelligence, digital twin, analytics, artificial intelligence, data science, reality capture, and many other technologies. All in a respectful and collaborative environment that values open dialogue and cooperation, where everyone can deliver their best alongside supportive colleagues. Liked it? Come map the future with us.