OPERATIONS LEADER.

Job Summary: We are seeking a professional with experience in the field and flexibility in working hours to work under a contractual arrangement. Key
- Experience in the field
- Flexibility in working hours

Job Summary: Coordinate administrative processes and act as a facilitator for continuous improvement, leading teams and ensuring compliance with organizational rules. Key Highlights: 1. Coordinate administrative processes and continuous improvement 2. Leadership focused on team development and results 3. Strategic management of hospital administrative services Coordinate administrative processes, acting as a facilitator in continuous improvement initiatives. **Responsibilities and Duties** * Ensure compliance with organizational rules; * Coordinate professional development of the team based on competency-based management, contributing to a performance-oriented culture, aiming to achieve better results and keeping the team consistently aligned, motivated, and up-to-date; * Analyze performance indicators of subordinate areas' processes; * Actively participate in Strategic Planning activities, disseminating and engaging the team in action deployment; * Analyze budgetary variances related to administrative accounts under responsibility; * Oversee Administrative Services at SDH Facility: Reception, Bed Management, Telephony, CDI, Clinical Secretariat, and Pre-Billing; * Oversee Administrative Services at CDI Sector across RPs (PA Jac, PA SJC, SDUALN, and SDH): Appointment Confirmation, Indicator Analysis, and Administration Staff & Radiology Supervisors/Techs Management; * Conduct feasibility analysis for new services, infrastructure, and equipment to support effective decision-making; * Collaborate with Quality Management to meet internal and external audit requirements; * Prepare and present administrative management reports upon Directorate’s request; * Be responsible for evaluating the performance of direct subordinates; * Ensure facilities and processes comply with legal, sanitary, and safety standards; * Act as a facilitator in implementing new projects, supporting departments and medical staff; * Monitor hospital pre-billing, closing, and submission of invoices for billing. **Requirements and Qualifications** #### **Technical:** * Completed Bachelor’s degree in Administration, Nursing, Hospital Management, or related fields; * Postgraduate specialization in Administration or Hospital Management is desirable. * Experience with hospital routines; Quality Processes; Cost and Budget Management; and Indicator Management; * Knowledge of ANVISA Resolutions RDC 302, 222, 50, and 504; * Biosafety standards. #### **Behavioral** * Purpose-driven leadership promoting clarity, trust, and alignment with organizational values; * People development and appreciation, respecting diversity and preparing teams for challenges; * Building solid relationships through clear communication and partnership with diverse stakeholders; * Conflict mediation and resolution skills, ensuring sustainable relationships; * Strategic vision and results orientation, identifying opportunities and driving competitiveness; * Responsible decision-making and efficient resource management; * Proactivity amid change, contributing to innovation and continuous improvement; * Commitment to organizational goals, acting with ownership mindset. **Additional Information** * **Working Hours:** Monday to Friday, from 8:00 AM to 5:48 PM * **Work Location:** Santos Dumont Hospital (**Address:** Av. Tívoli, 336 – Vila Betania, São José dos Campos) #### **Benefits:** Unimed Viver Bem Ward Health Plan **(exclusive to employees)** Uniodonto Dental Plan after 90 (ninety) days of probation (optional) – (employee/dependents) Transportation Voucher On-site parking Meal Voucher R$ 49.38 per business day Food Basket Voucher R$ 269.62 per month ADC Embraer Country Club – Family Plan (optional) Life Insurance – Fully subsidized by the company Pharmacy discounts Unimed SJC Benefits Club – Offers exclusive discounts and experiences for customers at various establishments. Unimed University / Conecte Platform – Free online short courses PROP – Opportunities Program (Internal Recruitment) Recognition Program – (One day off every semester, subject to goal achievement) Childcare Assistance – For mothers, per union agreement Wellhub (formerly GymPass) – Optional benefit for you and your legal dependents after 90 days of probation **We have cared for people for over 50 years!** Unimed São José dos Campos was founded in 1971 with the mission of delivering excellent, efficient, empathetic, and respectful medical care to people. Today, we are the **largest health plan operator in the Paraíba Valley**, serving over 100,000 clients and partnering with more than 700 cooperative physicians. **A comprehensive structure for everyone!** We provide holistic healthcare to our clients and believe that **prevention and care are essential for a fulfilling life!** To this end, we operate Laboratories, Medical Care Centers, Emergency Units, Day Hospitals, NAIS/Viver Bem, and the Santos Dumont Hospital, specialized in high- and medium-complexity surgical procedures. Among Unimed SJC’s differentiators is the **NAIS/Viver Bem Space**, dedicated to preventive medicine, staffed by a multidisciplinary team focused on promoting actions and programs aimed at improving health and quality of life. **A diverse and inclusive team!** Unimed SJC values diversity and inclusion within the organization, aligned with cooperative principles advocating emphatically for a fairer and more equitable society. Therefore, everyone is welcome at the cooperative, which is committed to becoming increasingly plural, inclusive, and diverse.

João Silva
Indeed · HR