Quality Control Coordinator

Description

**Quality Control Coordinator** **Summary:** Serve as the technical responsible person and ensure achievement of Quality Control objectives within the company's established standards for quality, quantity, cost, and deadlines. **Responsibilities:** * Develop operational and technical Work Instructions for the department and coordinate their implementation, training, and identification of improvements; * Develop macro-level documents related to the Quality Management System and Food Safety; * Responsible for internal audits (ISO 22000, BPF, HACCP); * Responsible for scheduling regulatory agency requirements (MAPA, ANVISA, SEMACE, IBAMA), in accordance with current legislation and renewal of legal documents; * Coordinate execution of new product development projects and evaluation of new raw material suppliers, aiming to optimize resources, meet deadlines, and ultimately ensure the necessary speed of R\&D (Research and Development); * Review Legal Statements and Nutritional Information on artwork upon request from Marketing; * Study, develop, and/or improve processes, raw materials, products, etc.; and establish process controls to ensure higher quality and greater productivity; * Coordinate laboratory activities for physical\-chemical and microbiological analyses, enforce adherence to scheduled frequencies and corrective actions when required; * Coordinate raw material and packaging receipt activities, coordinate corrective actions, and monitor the flow of non\-conformity reports; * Monitor finished product storage activities to ensure compliance with established specifications; * Monitor and coordinate issuance of final product, raw material, and other input analysis results; analyze microbiology reports conducted on input samples, final products, and other materials to ensure compliance with pre\-established quality standards and regulations; * Coordinate quality assurance across all production lines (shredded coconut, coconut milk, dehydrated shredded coconut, frozen shredded coconut, coconut milk, coconut water, coconut oil, cocoa powder, coconut butter, coconut mayonnaise, coconut chips), particularly regarding equipment sanitation, preventive maintenance, laboratory analysis results, and other observations to ensure compliance with pre\-established quality standards; * Monitor factory water treatment, verifying analyses, reagent dosages, and incident reports, overseeing operations to ensure compliance with hygiene standards for water treatment and supply; * Coordinate analyses of products withdrawn from inventory, monitoring all quality control tests to identify possible changes occurring during transportation from factory to retail points; * Coordinate quality testing of supplier products, conducting analyses to verify maintenance of quality in the supply of inputs and materials; * Implement Quality Programs among team members, delivering lectures, conducting training sessions, reinforcing values and professional qualifications to ensure effective performance of quality control activities; * Conduct investigations and define actions for Customer Complaints, reporting to the Commercial Department; * Support the Customer Service Department \- SAC during visits to dissatisfied customers and consumers, requesting detailed complaint descriptions and clarifying doubts to facilitate resolution according to the company's recommended procedures; * Coordinate the company's integrated pest control system; * Monitor product returns, evaluating, investigating, and recommending the most appropriate disposition for evaluated products; * Implement and maintain the Food Safety Management System, Good Manufacturing Practices (GMP), HACCP, ISO 2000, and subsequently ISO 9001, 14000; FSSC 22000; * Schedule internal audits for Good Manufacturing Practices, HACCP, and ISO 22000 at established intervals; * Submit monthly chemical consumption declarations to the Federal Police via Siproquim; * Conduct Critical Review Meetings in compliance with ISO 22000; Implement and monitor Quality and Food Safety area indicators **Education:** * Bachelor’s or Master’s degree in Food Engineering, Chemical Engineering, Food Technology, or related fields. **Experience:** * 6 months **Technical Competencies:** * Good Manufacturing Practices * Hazard Analysis and Critical Control Points * Quality Tools * Environmental Management **Behavioral Competencies:** * Results orientation * Planning * Teamwork * Strategic vision * Project management * Proactivity * Leadership **Other Requirements:** * ISO 22000 / FSSC 22000 * ISO 14001 / ISO 17025 * ISO 9001 / BRC / SQF / IFS * Basic English / Spanish **Benefits:** * Remuneration R$ 4\.875,00 \+ 40% responsibility allowance. * Health plan with UNIMED co\-payment after 6 months of employment, optional dental plan, Profit Sharing Program (PLR), life insurance, housing allowance, fuel allowance, meal voucher, discounts with commercial partners.