Who We Are Dexian, launched in 2023, has a global presence and brings nearly 30 years of experience through its legacy companies, primarily from the combination of DISYS and Signature Consultants. We started in Brazil in 2007 as DISYS and since then have acquired more than 60 clients across different sectors of the economy. As Dexian, we have become one of the largest companies providing staffing solutions, IT solutions, and workforce augmentation. We are leading the industry by delivering exclusive services that combine global scale, full-service projects, and tactical agility to modernize hiring models. We support our clients in finding the best way to address their talent gaps, thereby supporting their digital transformation process. We have strategically located offices in four major capitals: Curitiba (PR), Porto Alegre (RS), Rio de Janeiro (RJ), and São Paulo (SP). This allows us to remain close to our clients and consultants. We are also a Minority Owner Company and take pride in having originated from diversity. What to Expect from Us People are at the core of our strategy and represent our greatest asset. We are committed to attracting and retaining top talent and building lifelong meaningful connections. Therefore, we act as a bridge between highly qualified professionals and consistent, prosperous opportunities. We believe that bringing together the right talent, technology, and organizations helps unlock transformative results and achieve new levels of success for our clients and consultants. To achieve this, five core values guide us: Integrity, Transparency, Authenticity, Ingenuity, and Empathy. Dexian is committed to corporate social responsibility and invests in programs that support diversity and inclusion. If you share the same values, this is your place! What to Expect from Your Day-to-Day Work: * Provide user support, resolve questions and issues related to infrastructure, and perform maintenance activities on networks, telephony, servers, desktops, notebooks, printers, mobile devices, and software installation and configuration on Linux and Windows operating systems; * Handle and resolve low, medium, and high-complexity incidents via phone, remote access, ITSM tools, and in person; * Interact with other support levels to identify proper solutions; * Assist in creating and updating technical documentation; * Basic knowledge of Information Security. What You Need to Have: * Ability to communicate clearly and formally, both verbally and in writing; * Experience with data networks and Wi-Fi; * Configuration and installation of Windows OS (version 7 onwards) and Office suite (2016 and 365); * Experience with remote support and remote access tools; * Experience with on-site support (Field Service); * Experience with hardware and software (installation and maintenance); * Experience with administrative tools such as Active Directory; * VALID DRIVER'S LICENSE CATEGORY B, which must be up to date. Where Will You Work? We believe in the exchange of experiences and value relationships through On-Site Work. Address: Miritituba/PA. Employment Type: Intermittent CLT - On Demand. Minimum Education Level: Bachelor's Degree