**Here, we cultivate!** * *Faithful and unrestricted compliance with assistive, operational, and administrative processes* * *Collaboration* * *Daily practice of integrity* * *Integration* * *Culture of sustainability* * *Respect for each individual's way of being and thinking* * *And, above all, a genuine liking for people* **Responsibilities and duties** * Configure and provide support for Windows and Linux operating systems, ensuring proper functioning of work environments; * Perform preventive and corrective maintenance on computer equipment such as desktops, notebooks, printers, and network devices; * Diagnose problems in computer networks and implement necessary corrections to restore connectivity; * Create, configure, and manage user accounts, corporate emails, and access permissions according to internal security policies; * Monitor IT infrastructure performance, identifying and resolving potential failures or improvement needs; * Ensure all equipment is updated with the latest security patches and antivirus software in accordance with company policies; * Support the execution of IT projects such as system upgrades, migrations, and implementation of new technological solutions; * Document all activities performed, maintaining detailed records for auditing and quality control purposes; * Guide users on the correct use of IT resources and promote good information security practices; * Perform other related tasks. **Requirements and qualifications** * Completed high school education; * Technical degree in Computer Science. * Experience in hardware maintenance (desktops, notebooks, printers). * Knowledge of Windows and Linux operating systems. * Skills in user support and troubleshooting software and network issues. * Basic knowledge of information security. * Knowledge of computer networks (network configuration and maintenance); * Handling service requests and logging in help desk systems. **Desirable:** * Previous experience in corporate or hospital environments; * Basic networking knowledge (TCP/IP, cabling, router configuration); * Knowledge of information security and backups; * Additional IT courses; * Basic knowledge of Brazil's National Unified Health System policy. **Additional information** * Meals provided at on-site cafeteria; * 12x36 shift schedule * Working hours: 09:00 AM to 09:00 PM #### **Being part of Instituto Social Mais Saúde is more than building a career—it’s embracing the opportunity to positively impact the lives of thousands of Brazilians who trust in the public healthcare system.** #### ***Our mission goes beyond efficiency and quality; we exist to guarantee dignified care and humanized treatment at every stage of the health rehabilitation process. We believe that living in good health is the starting point for dreams, achievements, and happiness.*** #### **If you share this purpose and seek to transform lives, then join our team!**