Call Center Operator

Description

Job Summary: Telephone, email, chat, WhatsApp, and voice support to customers, providing quick solutions and guiding them through problem resolution. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Career development plan: promotion possible starting from the 3rd month 3. No prior experience required, but it is an advantage for first-time employment **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5.000 employees. We are a diversity-embracing company and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Telephone support to answer questions and provide quick solutions to customers, while guiding them step-by-step through problem resolution. Support delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Position also open to first-time job seekers. No prior experience required, but it is advantageous if you have previously worked as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, interaction expert, operator, etc. **Here, you’ll find abundant Technology & Human Warmth, Innovation, people, and opportunities.** Employment type: Permanent CLT contract Salary: R$1.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection question(s): * PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work location: On-site