Job Summary: Develop field teams by delivering training, supervising outsourced services, and leading operational teams to ensure excellence. Key Highlights: 1. Leadership and development of field operational teams 2. Focus on training, capacity building, and continuous improvement of employees 3. Ensuring quality and productivity standards in outsourced services CLT * Recife \- PE * Posted 9 hours ago Website **P Mais terceiração** **Responsibilities:** Directly develop field teams by identifying training needs, delivering technical and behavioral training, and monitoring employee progress; Plan, deliver, and monitor hands-on training on operational routines, professional cleaning, floor treatment, proper equipment usage, safety, and best practices; Supervise and monitor outsourced teams under active contracts, ensuring compliance with quality, productivity, and operational excellence standards; Monitor and inspect cleaning, loading/unloading, maintenance, and other operational activities to ensure high service delivery standards; Develop operational leaders and knowledge multipliers, reinforcing a culture of performance, discipline, and continuous improvement; * Monitor maintenance and floor treatment services, ensuring correct application of techniques, products, and processes; Conduct onboarding, refresher training, and continuous development initiatives to strengthen team performance, engagement, and retention; Lead and coordinate operational teams, promoting organization, efficiency, discipline, and goal achievement; Encourage engagement, motivation, and sense of belonging, contributing to a productive, collaborative, and results-oriented environment; Maintain clear, strategic, and ongoing communication with employees, clients, and managers to ensure operational alignment and continuous development. **Requirements:** Previous experience as an External Operational Supervisor, preferably in service outsourcing or event companies; **Solid experience in training, development, and capacity building of field operational teams;** Personal vehicle; Practical knowledge of professional cleaning routines, floor treatment, maintenance, and handling of specific equipment; Skills in leadership, training, people development, and performance management; Proactive, strategic profile with strong team engagement capability; Flexible schedule and availability to work rotating shifts; Completed high school (technical or higher education in Human Resources Management, Process Management, Logistics, or related fields is desirable). **Salary and Benefits:** R$2\.200 \+ Meal Allowance (R$ 21.50 per working day) \+ Fuel allowance \+ Vehicle depreciation allowance \+ Health insurance plan with 50% company copayment \+ Hazard pay.
João Silva
Indeed · HR
João Silva
Indeed · HR
