PROCESS ASSISTANT II

Description

Job Summary: Opportunity for a Process Assistant II in Recife, responsible for identifying, documenting, designing, implementing, and monitoring organizational processes, as well as updating regulatory documents and handling service requests. Key Highlights: 1. Identifying and modeling organizational processes 2. Monitoring and evaluating process performance 3. Proficiency with data and process performance metrics IEL/PE – PROCESS ASSISTANT II **APPLICATION PERIOD:** February 19, 2026 to February 24, 2026 **Work Location:** Recife/PE Opportunity Details **Number of Positions:** 1 (immediate hiring, indefinite term). **Talent Pool:** Valid for 6 months, extendable by an additional 6 months at the institution's discretion. During the talent pool validity period, candidates may be invited for positions in other units within the same region, with possible adjustments to benefits, working hours, or workload, as required. What We Expect From You? **Desired Profile:** **Mandatory Academic Qualification:** Completed High School **Main Responsibilities:** Identify and document existing organizational processes and their limitations. Design and model new organizational processes. Coordinate the implementation of new organizational processes, ensuring effective change management. Monitor and evaluate organizational process performance to ensure effectiveness. Update regulatory documents. Handle service requests. **Mandatory Experience:** Minimum of 6 months of proven experience in the field. **Technical Competencies:** Basic knowledge of process modeling techniques and tools, including flowcharts. Proficiency with data and process performance metrics. Microsoft Office Suite. **What We Offer:** **Compensation:** R$ 2\.339,09\. **Working Hours:** Monday to Friday, 8:00 AM to 5:00 PM **Benefits:** Medical and dental assistance; Meal or Food Allowance; Day Off; Childcare Assistance; Corporate University; Private Pension Plan; Career Development Plan. **Selection Process:** Eliminatory Stages All communication will be conducted exclusively via e\-mail. Please monitor your inbox closely to avoid missing deadlines! 1\. Application **2\. Written Exam \| Syllabus:** Portuguese Language; Logical Reasoning; Basic Computer Skills; Microsoft Office Suite; Public Service Orientation; Business Process Management (BPM) Modeling and Optimization; Efficiency Measurement and Management. 3\. Resume Review 4\. Behavioral Interview 5\. Technical Interview 6\. Finalization and Result Announcement. **Tie-breaking Criteria (in case of ties):** Candidates with Disabilities (PCD); Higher score in the manager interview; Longer professional experience in the field; Better performance across selection stages.