TECHNICAL SUPPORT ASSISTANT - Downtown

Description

Job Summary: Technical Support Assistant professional for customer service via WhatsApp, basic technical support, and incident logging. Key Highlights: 1. Initial customer service via WhatsApp 2. Basic technical support (password reset, Wi-Fi, router) 3. Minor technical resolutions and customer guidance Human Resources Consulting seeks a Technical Support Assistant in Passo de Torres (Downtown). Triunfo Engenharia is a Brazilian company operating in the infrastructure and construction sector. With solid experience, the company stands out in large-scale projects and public\-private partnerships. **Responsibilities:** Initial customer service via WhatsApp. Basic technical support (password reset, Wi\-Fi, router, connection tests). Incident logging and escalation to Level 2\. Minor technical resolutions and customer guidance. Tasks related to Technical Support Assistant routines. Position based in Passo de Torres / SC. Previous experience as Support Analyst, Support Technician, Technical Support Assistant, or Support Specialist may indicate alignment with some of the responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:*** Salary: 2\.500,00 * Benefits disclosed during the interview stage. **Additional Information:*** Employment Type: Permanent \- On-site. * Duration: Full-time * Work Schedule: To be determined.