**At Matrix, we exist to accelerate the transformation of Brazil’s energy market.** We operate in the Free Energy Market, trading renewable, competitive, and certified energy for free consumers. We are a company of innovative, dynamic, and agile people who believe that our employees’ results and performance must be recognized. We are one of the best companies to work for, certified by GPTW. **Responsibilities and duties** **Your day-to-day at Matrix:** * Monitor transactions and operations to identify signs of fraud or irregularities. * Analyze risk data and indicators, proposing preventive actions. * Prepare managerial reports with insights on vulnerabilities and trends. * Implement policies and procedures for risk mitigation. * Collaborate with Commercial, Legal, Billing, and Customer Service departments. * Investigate suspicious cases and propose improvements to internal controls. * Validate customer registration data and consumer unit information; * Perform registrations and updates in CRM systems and internal platforms, ensuring data integrity and consistency; * Support the analysis of documents and evidence for data validation. * Identify inconsistencies and propose improvements to registration processes. * Meet defined deadlines and quality standards for registration, validation, and prevention activities. **Requirements and qualifications** **To take on this challenge, you must have:** * Completed bachelor’s degree in Law, Business Administration, Economics, or related fields. * Experience in fraud prevention, risk management, or auditing. * Advanced Excel proficiency; * Attention to detail and organizational skills. * Strong communication and interpersonal skills. * Proactivity and sense of responsibility. * Ability to manage deadlines and simultaneous tasks; * Familiarity with Zoho CRM will be an advantage. **Additional information** **What we offer:** * Be the protagonist of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects; * High-quality health coverage through Omint: access a top-tier national healthcare and dental network via Omint; * Alelo Pod Card for flexible spending on Meal and Food Benefits, accepted at major restaurants and supermarkets; * Our work schedule features flexible and sustainable working hours. * Mobility: choose the option that best suits you! Commuter Pass, fuel allowance, or parking assistance; * Total Pass: an online platform dedicated to promoting quality of life, health, and wellbeing. Plans provide access to gyms, studios, and online services, with exclusive Matrix discounts covering not only you but also up to three dependents; * Group life insurance; * Profit and Results Sharing (PLR), subject to goal achievement and performance; * Work alongside a fantastic team in a collaborative environment focused on building a bright and more sustainable future. ### **We are Matrix: the energy that powers you!** Matrix is an integrated platform delivering comprehensive energy-saving solutions. Whether for businesses or residences, we enable energy cost reduction for our subscribers and consumers—without requiring investment or changes to daily routines. We amplify savings, sustainability, and efficiency for consumers across Brazil. #### **Our Purpose** An inexhaustible source of energy to generate increasing value for society. #### **Our Mission** Provide sustainable solutions for an ever-growing number of people and businesses through innovation, excellence, and value creation—building and maintaining healthy relationships with everyone around us. #### **Our Vision** Be recognized for our boldness and disruptive capacity, sustaining long-term relationships built on trust and excellence.