Handle user support tickets related to network and computer issues, including assembly, repairs, and configuration of equipment, as well as the use of available hardware, software, and network points. Train users on available applications. Perform equipment maintenance and upkeep. Register network access and usage through the IT user enrollment form. Install upgrade software based on the IT user enrollment form. Carry out adaptations and modifications to improve equipment performance. Monitor, prioritize, assign, classify, categorize, resolve, and close incidents, requests, or events. Job type: Independent contractor / PJ Contract duration: 2 months Payment: R$120.00 - R$125.00 per day