Description
#### **About the position:**
Ensuring that the company's assets are properly cared for and protected is fundamental to the business. The Prevention Agent I is tasked with being the eyes of the unit, providing security to customers and colleagues. This professional is attentive, careful, organized, and engaged—indispensable for this role.
#### **Main responsibilities:**
* Control operational procedures and processes, based on the application of the company's Code of Ethics;
* Receive goods and interact with third parties, participating in internal and external audits;
* Monitor inventories conducted at the store, together with the department supervisor;
* Carry out theft, loss, and merchandise misplacement prevention activities through electronic monitoring and internal surveillance;
* Define corrective actions for vulnerable areas;
* Aim to prevent total losses, in accordance with the target set by the company;
* Guide customers on various situations related to departmental activities;
* Serve customers according to the service standards required by the company;
* Comply with the operational procedures required for the position.
#### **Desirable qualifications (differentiators):**
* Prior experience in loss prevention;
* Ability to identify and propose improvements to security processes;
#### **Benefits:**
* Family Assistance Network
* Telemedicine and Telepsychology
* Dental Plan
* Benefits Club
* Pharmacy Discounts
* Benefit Card
* Recognition Programs
* Life Insurance
* Funeral Assistance
* Pregnancy Monitoring
* Nursing Room, Changing Room, and Rest Room
* Meal Voucher
* Career Development Plan
* Partner Website Discounts
#### **Work schedule and working hours:**
* Rotating 6-day workweek with 1 day off;
* 7 hours and 20 minutes per day.