Logistics Customer Service Assistant - Marechal

Description

Job Summary: The Logistics Customer Service Assistant, known as a Green Angel, will provide external customer service, assist with product setup and usage, and be responsible for hub-related activities such as inventory management. Key Highlights: 1. External and direct customer service at their point of sale. 2. Assistance with product setup and proper usage. 3. Responsible for inventory management, sorting, and organization at the hub. Logistics is a **key\-point** in our mission to delight the customer. After all, to achieve our goal of transforming the payment methods market, every detail must be considered. Our mission is to deliver the best and fastest service in the country. To achieve this, our team manages the entire logistics chain (Supply, Systems, Last Mile, People & Security), getting hands-on from purchasing card machines to their effective delivery to our customers. **What it means to be a Logistics Customer Service Assistant \| GREEN ANGEL:** Known as Green Angels, this team’s mission is to serve our customers directly at their point of sale. Your primary responsibility is to provide external service to our users—both within the city of Marechal Cândido Rondon and across its coverage areas—assisting them with setup and correct usage of the products they contracted with us. Additionally, you will also be responsible for hub-based activities, supporting inventory management, equipment sorting, organization, and periodic stock inventories. **What We Expect From You:** * Valid Class B driver's license (for cars) held for at least two years; * Completed high school education. **What Enhances Your Chances:** * Completion of—or enrollment in—a technical or undergraduate program in Logistics, Administration, Engineering, or related fields. * Experience in customer service. * Experience in logistics. **Work Schedule:** * Shift pattern: 5 days on, 2 days off (Monday to Friday) \| with service provided to establishments open from 1 p.m. to 10 p.m. **\#Safety \-** To ensure our safety and that of third parties, we strictly adhere to traffic rules and laws, discuss safety topics at least twice per week, and analyze performance indicators to map incidents and implement operational improvements.