Receptionist

Description

Job Summary: Responsible for initial customer service and conflict resolution, service portfolio presentation, and product sales, with a focus on safety and peace of mind. Key Highlights: 1. Initial customer service and conflict resolution 2. Service presentation and guidance at the Auto Center 3. Product sales and customer service **We are seeking a Receptionist for Toledo/PR.** **Reporting to the area manager, your responsibilities will include:** * Providing initial customer service at Auto Center locations, ensuring safety, dynamism, flexibility, and peace of mind for customers; * Resolving conflicts and discrepancies during customer interactions; * Presenting the available service portfolio and providing guidance at the Auto Center; * Handling pre-inspection verification and customer registration. * Product sales **Requirements** * Completed high school education or a technical course in Administration; * Experience as a Receptionist in retail stores; * Possession of Driver's License Category B and ability to drive; * Prior experience with in-person customer service; * Previous experience in an Auto Center is a plus; * Ability to work effectively in a team; * Proficiency in Microsoft Office Suite; * Strong communication skills, organizational ability, and proactivity; * Must deliver excellent customer service, demonstrating genuine interest in assisting customers with any inquiries. Selection Question(s): * Do you hold a Category B driver's license? Experience: * Sales (Mandatory) Work Location: On-site