PREVENTION AGENT

Description

Job Summary: Prevention Agent I is responsible for protecting the company's assets and ensuring the safety of customers and colleagues with attentiveness and organization. Key Highlights: 1. Ensure protection of the company's assets 2. Monitor and surveil to prevent losses and thefts 3. Guide customers and colleagues on security #### **About the position:** Ensuring that the company's assets are well cared for and protected is fundamental to the business. Prevention Agent I serves as the unit's eyes, providing security to customers and colleagues. This professional is attentive, careful, organized, and engaged—indispensable for this role. #### **Main responsibilities:** * Control operational procedures and processes, applying the company's Code of Ethics as a foundation; * Receive goods and interact with third parties, participating in internal and external audits; * Assist with store inventories alongside the department supervisor; * Perform theft, loss, and misplacement prevention services through electronic monitoring and internal surveillance; * Define corrective actions for vulnerable areas; * Aim to prevent total losses, per the target established by the company; * Guide customers on various situations related to departmental activities; * Serve customers according to the company's required service standards; * Comply with operational procedures required for the position. #### **Desirable qualifications (differentiators):** * Prior experience in loss prevention; * Ability to identify and propose improvements to security processes; #### **Benefits:** * Family Assistance Network * Telemedicine and Telepsychology * Dental Plan * Benefits Club * Pharmacy Discounts * Benefits Card * Recognition Programs * Life Insurance * Funeral Assistance * Pregnancy Monitoring * Nursing Room, Changing Room, and Rest Room * Meal Voucher * Career Development Plan * Partner Website Discounts #### **Work schedule and working hours:** * Rotating shift: 6 days on, 1 day off; * 7 hours and 20 minutes daily.