Loss Prevention Agent

Description

Job Summary: A Loss Prevention Agent I is an attentive and careful professional whose mission is to safeguard the company's assets and ensure the security of customers and employees. Key Highlights: 1. Safeguard the assets and security of customers and employees. 2. Monitor and prevent theft and loss of merchandise. 3. Focus on loss prevention and application of the code of ethics. #### **About the Position:** Ensuring that the company's assets are properly cared for and protected is fundamental to the business. The Loss Prevention Agent I serves as the “eyes” of the unit, providing security to customers and employees. This role requires a professional who is attentive, careful, organized, and engaged—qualities indispensable to fulfilling this function. #### **Main Responsibilities:** * Control operational procedures and processes, based on the application of the company’s code of ethics; * Receive merchandise and interact with third parties, participating in internal and external audits; * Support inventory counts conducted at the store, alongside the department supervisor; * Carry out loss prevention services—including theft, loss, and misplacement of merchandise—through electronic monitoring and internal surveillance; * Identify corrective actions for vulnerable areas; * Aim to achieve total loss prevention, in accordance with the company-established target; * Guide customers on various situations related to departmental activities; * Serve customers according to the company’s required service standards; * Comply with all operational procedures required for the position. #### **Desirable Qualifications (Preferred):** * Prior experience in loss prevention activities; * Ability to identify and propose improvements to security processes; #### **Benefits:** * Family Assistance Network * Telemedicine and Telepsychology * Dental Plan * Benefits Club * Pharmacy Discounts * Benefit Card * Recognition Programs * Life Insurance * Funeral Assistance * Pregnancy Monitoring * Nursing Room, Changing Room, and Rest Room * On-site Meals or Meal Voucher * Career Development Plan * Partner Website Discounts #### **Work Schedule and Hours:** * Rotating schedule: 6 days on, 1 day off; * 7 hours and 20 minutes daily.