Description
Job Summary:
Responsible for managing customer implementation/evolution projects, ensuring quality, success, and adherence to deadlines and deliverables.
Key Highlights:
1. Project implementation/evolution management
2. Single point of contact for clients and internal departments
3. Ensuring financial profitability of projects
Description: Responsible for managing implementation/evolution projects with customers, aiming to ensure implementation quality and success, while mobilizing necessary resources to meet deadlines and deliverables agreed upon with the customer
Responsibilities and Duties
* Manage small-scale and non-customized projects;
* Identify and document project stakeholders based on MIT guidelines;
* Support planning and execution of communications;
* Serve as the single point of contact for clients and internal departments, relaying data and information via emails, calls/meetings, and system records;
* Identify risks associated with assigned projects and record them in the system;
* Document lessons learned based on MIT documentation;
* Plan and allocate resources involved in the project;
* Report project data to management using performance indicators;
* Ensure timely billing of service projects according to the commercial proposal signed by the customer;
* Ensure financial profitability of assigned service projects;
* Ensure consistent time tracking for all allocated resources on assigned projects.
Requirements and Qualifications
* Education: Completed undergraduate degree in Business Administration, Statistics, Information Technology, Engineering, Economics, Marketing, or related fields.
Specific Knowledge: Microsoft Office Suite \- Excel; theoretical knowledge of project management tools and methodologies.
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