Collections Analyst - 100% Remote

Description

Job Summary: Collections Analyst responsible for managing receivables, proactively negotiating with public-sector clients, and ensuring the company's financial sustainability. Key Highlights: 1. Advisory engagement with public-sector clients on receivables management. 2. Opportunity to contribute to the company's financial sustainability. 3. Focus on innovation, transparency, and efficiency in public administration. **Who We Are?** We are GESUAS, one of the leading socio-assistance intelligence platforms dedicated to managing Social Assistance policies in municipal governments across Brazil. Driven by purpose, technology, and social impact, we work to promote innovation, transparency, and efficiency in public administration. We believe that the right people, in the right environments, transform realities. Therefore, we seek talents with passion in their eyes, a strong sense of responsibility, and a willingness to make a difference in the public sector through technology. What We Expect? This is the place for those who embrace challenges and understand that effective negotiation can change the game! At GESUAS, we seek communicative, resilient, and committed individuals with critical thinking skills and a results-oriented mindset. If you are comfortable working with numbers, enjoy solving problems, and take pleasure in building trusted relationships with clients, this role is for you! As a Collections Analyst, you will be responsible for ensuring efficient receivables management, acting consultatively with clients—especially those in the public sector—to facilitate agreements, prevent delinquency, and directly contribute to the company's financial sustainability. Responsibilities and Duties: * Manage **contract receivables**, proactively contacting clients to negotiate and resolve outstanding financial matters; * Operate financial management tools (CIGAM ERP, banks, invoice issuers, etc.); * Draft clear and professional **administrative and financial communications** (e\-mails, official letters, messages, etc.); * Analyze spreadsheets and **financial indicators**, proposing process improvements and automation; * Monitor deadlines, payment statuses, and follow-ups with relevant departments; * Act **proactively and analytically**, contributing to continuous improvement of collections processes. Requirements: * Bachelor’s degree in Business Administration, Accounting, Economics, or related fields; * Basic knowledge of finance and contract management; * Intermediate proficiency in spreadsheet software (Excel or Google Sheets); * Strong verbal and written communication skills; * Resilient, responsible profile with critical thinking ability. **Preferred Qualifications:** * Advanced Excel skills; * Experience in negotiation and collections within the public sector; * Familiarity with legislation related to collections and administrative contracts. **Still unsure whether GESUAS is a great place to work? Here’s what else we offer:** + Life Insurance; + Health Allowance; + Home Office Allowance;. Meal and Food Allowance; + Flexible Working Hours; + Education/Language Allowance;. Psychological Support Platform; + Online Learning and Development Platforms; + Quality-of-Life Program (Workplace Gymnastics/Ergonomics); + Distinctive, highly interactive, and fun work environment (why not?); + Seniority Bonus; + Opportunities for personal and professional development; + And much more!