**Job Description:** ---------------------- **This position is also inclusive of persons with disabilities (PwDs).** We are seeking a candidate responsible for operational leadership and overall performance, who thrives in a dynamic-paced environment, manages safe and efficient operations, and is dedicated to building and nurturing strong relationships—ensuring all operational steps are effective and aligned with customer expectations. Attention to detail and adherence to safety standards are non-negotiable. We continuously seek ways to improve our activities; therefore, we look for individuals eager to learn and constantly improve. Together We Are Unstoppable—keeping this in mind, you must closely collaborate with your colleagues. **Requirements and Responsibilities:** ----------------------------------- **What are the requirements?** * Completed undergraduate degree; * Willingness to work onsite in Palmas/TO; * Experience managing logistics/administrative operations; * E-commerce experience preferred; * English proficiency preferred; * Skills in: Management, Interpersonal Relations, Clear Communication, Negotiation, and Financial Routines. **Key responsibilities include:** * Oversee all operational processes, managing the team in a healthy and organized manner to achieve defined objectives; * Plan, coordinate, and implement warehouse operations, including administrative support to balance productivity and pre-defined service goals, in compliance with applicable legislation; * Ensure compliance with all relevant legal requirements under municipal, state, and national laws governing the operation; * Promote and/or implement motivation and communication techniques, as well as develop programs aimed at team development and performance enhancement; * Support maintenance of the information system required for warehouse operations, and provide resources enabling efficient operations—ensuring equipment and systems remain in optimal working condition; * Manage performance indicators to ensure service levels and operational performance align with budgeted costs, revenue targets, and pre-determined profitability benchmarks; * Develop and recommend the annual operational budget; * Ensure site safety, cleanliness, and organization; * Stay informed and up-to-date on all topics related to your operation; * Participate in initiatives and actions related to social responsibility and environmental sustainability. **Benefits – What You’ll Find Here:** ------------------------------------------ * Health insurance (international coverage, reimbursement system, extended to dependents); * Annual health check-up (at DHL-approved clinics); * Dental care (reimbursement system, extended to dependents); * Meal allowance (meal voucher or company cafeteria, depending on location); * Company-provided vehicle (per company policy); * Private pension plan; * Annual bonus; * Life insurance; * Gympass (network of partnered fitness centers); * Discount club (promotional discounts across multiple categories). **About DHL** --------------- **Connecting people, improving lives.** Become a DHL professional and experience the essentials of everyday life through top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and grow through multicultural experiences that challenge you daily. This will not be just another job—it’s your opportunity to positively impact both the environment and the people inside and outside DHL. As a global company, we value the diversity of our employees as a true strength—and this strength can only be realized when everyone feels they can truly be themselves every day, regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That’s what we mean by inclusion. **Diversity is our strength.** **Being DHL means maximizing your capabilities.**