Job Summary: The professional will be responsible for customer service and handling tasks from lot acquisition to full payment settlement, in a collaborative and challenging environment. Key Highlights: 1. In-person and telephone customer service 2. Focus on professional development and positive impact 3. Building better and more connected communities #### **About Us:** Nova Bairros Planejados is part of Grupo SFA, a group present in several Brazilian states and operating across multiple business areas. Nova Bairros is a company specialized in the development and commercialization of planned neighborhoods, offering affordable, high-quality solutions for those pursuing their dream of owning a residential lot. Our mission is to delight our customers by developing sustainable, high-quality planned neighborhoods that generate value and social well-being. With a focus on sustainable growth and innovation in the real estate sector, our vision is to become Brazil's leading urban development company, setting the benchmark for planned neighborhoods — with an emphasis on people, quality, and profitability. Nova operates responsibly, valuing relationships with customers, partners, and employees. Here, we believe in the power of urban transformation to build better and more connected communities. Our core values are Honesty, Humility, Simplicity, Transparency, Commitment, and Respect for Customers. #### **What It’s Like to Work Here:** Here you’ll find a work environment where collaboration, professional development, and positive impact are fundamental. If you seek a challenging and rewarding career, join our team and help\-us build a brilliant future together. Join our team. **Join Us!** #### **Daily Responsibilities:** * Responsible for in-person and telephone customer service; handle tasks from lot acquisition to full payment settlement: collections, negotiations, issuing payment slips, updating installment records, sending payment confirmations, monthly client list for credit reporting, phone number list for SMS collection messages, and collection email dispatch. #### **Required Qualifications:** * Completed High School education. * Proficiency in Microsoft Office suite. * Prior experience in administrative roles. Working Hours: Monday to Friday \- 8:00 AM to 6:00 PM; Saturday \- 8:00 AM to 12:00 PM. Salary: R$ 1\.562,00 Benefits: Meal Allowance, Transportation Allowance or Fuel Allowance, Birthday Bonus and Attendance Bonus, Health and Dental Insurance (post-probation), Partnership with Open English, and Wedding Gift.
João Silva
Indeed · HR
João Silva
Indeed · HR
