Job Summary: The Sales Assistant provides active customer service, conducts telephone sales, records orders, and supports the external sales team while maintaining relationships with pharmacies/drugstores. Key Highlights: 1. Active customer service and telephone sales 2. Support to the sales team and sales managers 3. Customer order relationship management and follow-up **Job Objective:** The Sales Assistant is responsible for providing active customer service, conducting telephone sales, recording orders, and supporting the external sales team (RCAs and Sales Managers). They directly manage relationships with pharmacies/drugstores, ensuring prompt service delivery, order follow-up, and support in commercial negotiations. **Main Responsibilities** * Conduct proactive telephone customer service; * Perform sales and record orders in the system; * Present products, promotions, and commercial terms to customers; * Maintain relationships with assigned customers; * Support Field Sales Representatives (RCAs) and Sales Managers; * Assist in order follow-up, delivery deadlines, and pending items; * Request documents for customer database updates and system information; * Contribute to achieving the team's sales targets.
João Silva
Indeed · HR
João Silva
Indeed · HR
