Description
Job Summary:
A professional responsible for scheduling services, providing information, recording incidents, preparing quotations, and maintaining up-to-date customer records, while safeguarding the company's assets and ethical standards.
Key Highlights:
1. Courteous and efficient service to internal and external customers
2. Continuous updates on company services and conditions
3. Participation in training programs and commitment to ethics
**Description:**
Completed High School
Desirable: Bachelor's degree in Administration, Accounting, Economics, or related fields
Microsoft Office (intermediate level)
**Working Hours:** 44 hours/week (Monday to Saturday)
Schedule specialized services;
Provide accurate information requested by customers;
Continuously update knowledge regarding new services offered by the company and possible changes to those services' terms;
Record complaints and incidents;
Prepare quotations for customers;
Confirm and organize customer registration data through the system;
Serve all internal and external customers with courtesy, respect, and efficiency;
Attend 100% of training programs to which the organization invites the employee;
Preserve and safeguard the company's assets;
Understand the company's vision and mission;
Comply with company regulations and those applicable to the employee's area of responsibility;
Uphold ethics and discipline within the company;
Apply 5S practices;
Perform other duties pertinent to the position.
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