Description
Job Summary:
Manage daily restaurant operations, optimize costs, ensure service excellence, supervise teams, and implement continuous improvements.
Key Highlights:
1. Leadership and team development with a focus on operational excellence.
2. Strategic management of operations, costs, and performance indicators.
3. Fostering a motivating and inclusive work environment.
**Description and Responsibilities:**
**Schedule:** 5x2
**Level:** Supervision/Coordination
**Employment Type:** Permanent – CLT **?? What You Will Do (Responsibilities)**
* Manage daily restaurant operations to ensure service excellence and operational efficiency.
* Implement inventory controls using **Restaurant Management Systems** to optimize costs and reduce waste.
* Supervise staff, delivering ongoing training focused on **Best Customer Service Practices** and food safety.
* Monitor performance indicators such as **occupancy rate** and **average service time** to ensure service quality.
* Ensure compliance with health and safety regulations, aligning operations with current legislation.
**?? How You Will Interact and Impact**
* Collaborate with the marketing team to develop promotions that increase customer traffic and restaurant revenue.
* Lead strategic meetings with suppliers to negotiate better terms and ensure ingredient quality.
* Foster an inclusive and motivating work environment, encouraging open communication and professional team development.
* Participate in customer feedback analysis to implement continuous improvements in processes and customer experience.
**Requirements:** **?? Essential Requirements**
* Bachelor’s degree in Business Administration, Hospitality Management, Gastronomy, or equivalent practical experience
**?? Technical Competencies**
* Proven experience in **restaurant operations management**
* Knowledge of **cost control** and **budgeting**
* Experience with **POS** and **ERP** systems for restaurants
* Ability to analyze **performance indicators** (KPIs)
**?? Behavioral Competencies**
* Leadership and team development skills
* Focus on customer service and operational excellence
* Proactivity and problem-solving ability
* Clear and effective communication in dynamic environments
**Benefits:**
Disclosed during the interview