Job Summary: This role serves as the point of contact for issues and challenges within shared services processes, supporting continuous improvement initiatives and managing enterprise projects, while also providing business consulting. Key Highlights: 1. Lead the future of Snacking at Mondelēz International. 2. Serve as the point of contact for processes and suppliers. 3. Support continuous improvement and manage enterprise projects. **Job Description** ------------------------ **Are you ready to make it happen at Mondelēz International?** **Join our mission to lead the future of Snacking. Make It Matter.** You work closely with functions and business units to develop roadmaps and plan agreed-upon outcomes. In this role, you ensure commitments are met and serve as the point of contact for Mondelēz International Digital Services. **How You Will Contribute** You will serve as the point of contact for issues and challenges arising in the processes used by the shared services team and/or third-party suppliers. Additionally, you will support internal and external continuous improvement initiatives and manage enterprise projects to completion. You will also provide business consulting and manage operational processes, ensuring key performance indicators (KPIs) and performance management goals are achieved, sharing best practices and taking ownership within the key user community. **What You Will Bring** A desire to drive your future and accelerate your career. You will bring experience and expertise in: * Shared services in a global environment * Building and maintaining effective partnerships with stakeholders and internal suppliers * Customer service and effective leadership in relationships with demanding customers * Effective communication, organizational, problem-solving, analytical, and multitasking skills * Operating effectively in a changing environment and using initiative and personal resources to proactively manage contingency or "emergency" situations * Using data to make recommendations and decisions * Key performance indicators, management reporting, forecasting, and budgeting **More About This Role** **What You Need to Know About This Role:** **What Extra Ingredients You’ll Bring:** **Education / Certifications:** **Specific Job Requirements:** **Travel Requirements:** **Working Hours:** **Relocation Assistance Available?** ------------------------------------ No relocation assistance available **Business Unit Summary** --------------------------------- ### **Our Latin America region comprises four Mondelēz International business units: Brazil, Mexico, Southern Cone (including Argentina, Uruguay, and Paraguay), and WACAM (covering 12 South American countries and the U.S. territory of Puerto Rico); and one autonomous market: Venezuela. We have approximately 20,000 enthusiastic employees who pour their energy, heart, and soul into creating, marketing, and selling our iconic global brands and beloved local treasures such as** ***Lacta*** **,** ***Field*** **, and** ***Terrabusi*** **, among others. We are known for our resilience and good humor, and we live our purpose with enthusiasm and dedication.** Mondelēz International is an equal opportunity employer, and all candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** ------------------- Regular Relationship Management Global Business Services
João Silva
Indeed · HR
João Silva
Indeed · HR
