Commercial Representative - Tocantins

Description

Job Summary: A sales professional responsible for prospecting, handling inbound leads, qualifying customer needs, preparing proposals, and monitoring KPIs to ensure excellence in customer service. Key Highlights: 1. Act with an owner's mindset, prioritizing revenue predictability 2. Build strong relationships across multiple departments to ensure smooth processes 3. Participate in weekly commercial rituals and pipeline reviews * Conduct outbound prospecting and handle inbound leads, with initial contact made within one business hour; * Update the CRM, sales pipeline, and follow-up schedule daily; record all interactions; * Qualify customer needs, gather basic scope information, and prepare commercial proposals; * Monitor the opening and progress of technical tickets raised by other departments, keeping customers informed until resolution; * Availability for occasional client and construction site visits within the region; * Build strong relationships with support, logistics, maintenance, credit, and billing departments to ensure smooth processes and excellence in customer service; * Negotiate within the branch’s pricing and discount policies; request exceptions when necessary; * Monitor personal KPIs: conversion rate, sales cycle, revenue, margin, NPS, and response time; * Participate diligently in weekly commercial rituals, pipeline reviews, and lessons-learned sessions, ensuring disciplined CRM documentation; * Act with an owner's mindset, prioritizing revenue predictability and quality of customer experience. **Responsibilities and Qualifications** * Completed or ongoing undergraduate degree; * Valid Brazilian driver’s license (Category B) and availability for travel within the region; * Basic to intermediate proficiency in CRM systems, HubSpot or similar; * Intermediate Microsoft Office skills, including spreadsheet organization and simple tracking, as well as presentations; * Experience in B2B sales or customer service; * Experience in equipment rental is a plus (aerial platforms, generators, air compressors, lighting towers, yellow and white line equipment); * Familiarity with BI tools for dashboard reading, e.g., Power BI or equivalent. Armac is a national benchmark in specialized and complex services, equipment rental, and sale of semi-new equipment. The company has strong presence across key economic sectors: construction, energy, road infrastructure, agribusiness, fertilizers, industry, mining, forestry, ports, and rail terminals. Having celebrated its 30th anniversary in 2024, Armac has a clearly defined purpose: to serve with excellence and safety those who build Brazil. Seeking simple and efficient solutions—with humility, an owner’s mindset, and courage—is part of Armac’s daily practice. A company operating nationwide, offering positions across diverse functions, departments, and segments, with professionals stationed in offices, workshops, operations centers, and stores. At Armac, we believe education is a strategic pillar for social and professional transformation and business evolution. Our internal training and qualification programs equip our professionals to operate efficiently and safely across all segments. We strive to deliver maximum value to our customers. But beyond that, our responsibility is to create value for society as a whole. We understand that contributing to raising productivity standards across the entire value chain is essential to enabling the major transformations needed for the country. Creating and building opportunities and development for an increasingly productive and sustainable world. Transforming the future today—serving those who produce, those who make Brazil happen, whether in the countryside or in the city. Join our team!