Description
Job Summary:
Strategically and operationally manage an ice cream shop, lead teams, control inventory and production, and ensure customer satisfaction and compliance with brand standards.
Key Highlights:
1. Complete strategic and operational store management
2. Leadership, training, and team development
3. Focus on quality, hygiene, and compliance with brand standards
Ice cream shop is hiring a Store Manager in Palmas (Arse).
**What you will do in this role?:**
Execute strategic and operational store management, ensuring achievement of sales targets, profitability, and customer satisfaction. Lead, train, provide feedback, and continuously develop the team (cashiers, confectioners, assistants). Manage strict inventory control (raw materials, packaging, supplies) to prevent stockouts and losses. Supervise daily gelato production, ensuring quality standards, hygiene, and compliance with franchisor recipes. Monitor financial indicators (COGS, average ticket, conversion rate, labor costs) and propose operational adjustments. Ensure strict adherence to ANVISA regulations, Good Manufacturing Practices (GMP), and the franchise's operational manual. Strengthen customer relationships by resolving complaints and collecting suggestions for continuous improvement. Guarantee visual, service, and product standardization in accordance with the Borelli brand identity.
If you have previously worked as a Store Supervisor, Sales Coordinator, Sales Manager, or Store Leader, you may meet the requirements for this position.
**Company Offer:**
* Salary: 4\.000,00
* ✔ Commissions
**Other Information:**
* Contract: Permanent
* Schedule: Full-time
* Working hours: To be agreed upon.
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***Work Location:*** *On-site in Palmas / TO*
***Application Deadline:*** *12/20/2025*
***Expected Start Date:*** *12/28/2025*
***JobId.:*** *29381286691*
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