Description
Job Summary:
Coordinate the collections team, define strategies to reduce delinquency, monitor KPIs, ensure compliance with internal policies, and train the team.
Key Highlights:
1. Team leadership and management in collections and credit recovery
2. Knowledge of financial routines and negotiation
3. Results- and goal-oriented
**RESPONSIBILITIES:**
* Coordinate and supervise the collections team.
* Define and implement strategies to reduce delinquency;
* Monitor performance indicators (KPIs);
* Ensure compliance with internal policies and current legislation;
* Prepare managerial reports and present results;
* Train and develop the team.
**REQUIREMENTS:**
* Leadership and team management
* Completed or ongoing undergraduate degree in Business Administration, Accounting, Economics, or Financial Management
* Prior experience in collections and credit recovery
* Knowledge of financial routines (accounts receivable, delinquency, negotiation)
* Strong communication and negotiation skills
* Results- and goal-oriented
**WE OFFER:**
* Discount on spare parts
* Pharmacy discount
* Pizza restaurant discount
* Partnership agreements with Unopar and Sesc
* Day off
* Dental plan