Information Technology Intern

Description

Job Summary: IT intern for technical support, network maintenance, and other responsibilities compatible with the field. Key Highlights: 1. Technical IT problem resolution support 2. Assistance in network maintenance and monitoring 3. Experience with hardware, software, and operating systems INFORMATION TECHNOLOGY INTERN **Application Deadline:** 03/05/2026 BASIC REQUIREMENTS **Education:** Students from the 3rd semester onwards in the following programs: Computer Science, Information Systems, or related fields. **Contract Type:** Fixed-term. **Stipend Amount:** R$ 682.00 **Transportation Allowance:** R$ 140.00 **Workload:** 20 hours per week MAIN ACTIVITIES TO BE PERFORMED * Support in resolving technical problems related to the IT field * Assistance in maintaining and monitoring computer networks, etc. * Other responsibilities compatible with the internship. **NUMBER OF POSITIONS:** 01, WITH RESERVE LIST FORMATION LOCAL: GURUPI PROGRAM CONTENTS **GENERAL KNOWLEDGE OF THE FECOMÉRCIO/SESC/SENAC SYSTEM:** History, structure, units, composition, areas of operation, etc.: (www.sistemafecomercioto.com.br)(http://www.sistemafecomercioto.com.br/) (www.sescto.com.br)(http://www.sescto.com.br/) (www.to.senac.br)(http://www.to.senac.br/) (www.portaldocomercio.org.br)(http://www.portaldocomercio.org.br/) SPECIFIC KNOWLEDGE 1\. Hardware and software **Hardware components:** motherboard, RAM, HD/SSD, processor, peripherals. **Basic software:** operating systems, antivirus, web browsers. Difference between hardware and software. 2\. Operating Systems (Windows) **Basic Windows operations:** create/delete files and folders, rename, copy/paste. Task and process management. Basic system configurations (Control Panel, network settings, printers). 3\. Networks and Internet (Basic Concepts) Concept of local area network (LAN) and internet. IP addressing (basic concepts). Difference between modem, router, and switch. Connectivity testing (ping, ipconfig). 4\. User Support Professional demeanor and language in user support. Incident ticket registration. Clear and concise communication. 5\. Information Security (Basic Concepts) Password security practices. Phishing and suspicious emails. Software updates and antivirus usage. 6\. Best Practices in Technical Support Equipment organization and cleaning. Documentation of support activities. Basic file backup.