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Call Center Customer Service in Tobias Barreto
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Call Center Customer Service
Tobias Barreto
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Location:Tobias Barreto
Category:Call Center Customer Service
Sales Executive64696641149827120
Indeed
Sales Executive
Job Description: Technical and Behavioral Requirements * B2B sales experience required, preferably inside sales (sales via videoconference). * Consultative profile and negotiation skills. * Active listening ability and capacity to understand the customer’s problem. * Familiarity with tools such as CRM, WhatsApp Web, and Google Meet. * Willingness to learn, energy, and resilience. * Goal-oriented mindset and results-driven approach. Key Responsibilities and Deliverables * Conduct meetings with qualified leads. * Perform needs assessment and present commercial proposals. * Send proposals and follow up until final decision. * Conduct follow-ups within defined timelines and processes. * Negotiate timelines, pricing, and contract terms for deal closure. * Collaborate with the Customer Success team on post-sale activities. * Update CRM with relevant information. * Achieve monthly sales targets and contribute to company growth. 251204020218234894
R. Mal. Deodoro da Fonseca, 58 - Centro, Lagarto - SE, 49400-000, Brazil
Negotiable Salary
Internal Customer Service Agent64527732998403121
Indeed
Internal Customer Service Agent
To be the BEST sanitation company FOR Brazil. We were born in 2017 with this commitment. Since then, we have been present in 39 municipalities, with more than 2,500 employees, 6 million customers, and the purpose of operating in the best possible way to bring sanitation services to the populations served, helping the country achieve universal access to water and sewage services. Basic sanitation in Brazil is currently undergoing transformation and marked by new expansion projects. For our team, we seek proactive individuals willing to innovate, acting as transformative agents in pursuit of our goal. Aligned with our DNA, we aim to promote a sustainable, developmental, and safe work environment. Work Location: Lagarto/SE **Responsibilities and duties** * Identify customer needs through personal attendance or via communication channels, clarifying doubts and resolving issues of varying complexity, aiming at proper customer guidance and contributing to business continuity; * Open and close service requests for customer support through Service Orders (SO), as well as process closure of inspection SOs for suspended connections, aiming to keep necessary services updated; * Assess feasibility for executing services requested by the customer through analysis of existing invoices, authorizing or requesting approval for service provision according to need; * Call, answer, guide, and conduct negotiations with customers and collection agents, as well as negotiate possibilities for debt settlements for payment, according to company pre-established rules; * Receive and forward extrajudicial notices to customers as needed, recording necessary information; * Receive and forward correspondence and documents, organize, archive, type, and update various documents related to the area; * Support updating contact data in the customer portfolio and/or public agencies database; **Requirements and qualifications** * High school diploma completed. * Desired: Basic Office Suite skills; Good communication skills; Sanitation knowledge * At Iguá Saneamento, we value diversity in all contexts and work continuously to promote an ethical and inclusive culture. As a company and team, we pursue equity and respect all types of diversity (Gender, Disability - PwD, LGBTQIAPN+, Ethnic-racial, Beliefs, and Generations). Come be part of this change—we believe in the power of every individual to drive transformation! **Additional information** * Market-competitive salary; * Life insurance; * Health plan extended to dependents; * Dental plan extended to dependents; * Meal allowance; * Network of benefits and discounts; * Telemedicine service; * Payroll-deducted loan; * Profit-sharing plan (PLR). #### **In 2017, we were born with a purpose:****to be the BEST sanitation company FOR Brazil.** Since then, we have become one of the leading companies in the sector nationwide, operating in six Brazilian states (Alagoas, Mato Grosso, São Paulo, Paraná, Rio de Janeiro, and Sergipe), benefiting millions of people through services provided by our concessions and public-private partnerships. We operate with the commitment to provide quality of life and health to the populations we serve through high-quality delivery of treated water and sewage collection, conveyance, and treatment. In 2024, we were recognized for the eighth consecutive year as a great place to work by the consultancy Great Place to Work (GPTW). More than just a business activity, we view the universalization of basic sanitation as a large-scale commitment to life, people, the environment, partners, and the sustainable development of Brazil. Our way of being is defined by an innovative DNA that fosters a welcoming, respectful, and learning-rich environment, generating significant impact on society. Valuing and respecting differences is embedded in our company to promote an ethical and inclusive culture and a psychologically safe environment for women, people with disabilities, Black people, LGBTQIA+ individuals, regardless of beliefs, age, or any other social or identity marker. We strive for equity and respect within our teams—come be part of this change! We already have over **2,500 employees** and are expanding at an accelerated pace with prospects for even greater growth! Have you ever wondered about your purpose and what story you want to write in your life and career? Have you always dreamed of playing a leading role in your career and impacting the lives of thousands of people? You can be part of this! **#JoinIgua** Let’s build a better future, Iguá Saneamento.
R. Mal. Deodoro da Fonseca, 58 - Centro, Lagarto - SE, 49400-000, Brazil
Negotiable Salary
Business Manager - Colônia 1364384209983490122
Indeed
Business Manager - Colônia 13
Provide service to individual and corporate members (small and medium-sized businesses), identify financial solutions that best meet the needs of these audiences, related to Sicredi's products and services. We are looking for people who want to make a difference! If you are a dynamic professional who loves challenges, apply now and join us! Learn more about us: https://www.sicredi.com.br/site/carreiras/ **Responsibilities and duties** * Prospect new members externally, conducting portfolio potential analysis; * Provide service to members and other interested parties, both at Cooperative facilities and during external visits or community events in which Sicredi participates; * Keep member records updated, signaling and requesting documentation when necessary for renewal; receive and manage their documentation; * Contribute to the functional development of Business and Service Assistants, technically supporting them in using systems and carrying out activities essential to portfolio support; * Support the promotion of Relationship Programs, encouraging member participation. **Requirements and qualifications** * Ongoing or completed higher education in Business Administration, Accounting, Economics, or related fields; * Professional experience in roles involving credit demands, collections, investments, and fundraising; * Knowledge of banking products and services and cooperative legislation; * Must reside in Lagarto, Colônia 13, or nearby areas; * Possession of ANBIMA CPA-20 certification. **Additional information** * **Health Insurance** – to care for you and your dependents (spouse and children), we offer a national plan with no monthly fee; * **Dental Plan** – to always see you smiling, we offer a dental plan with no monthly fee for you and extended to your dependents; * **Food and/or Meal Allowance** – to buy food and/or go to restaurants, used however you prefer; at year-end, this benefit is doubled so you can ensure your Christmas dinner; * **Transportation Voucher** – ensures your commute from home to work via public transportation; * **Life Insurance** – beyond standard benefits, includes newborn gift basket and can be used for funeral assistance, providing help when it’s needed most; * **Graduation or Postgraduate Assistance** – Sicredi believes in and invests in your development; * **PPR (Profit Sharing Program) and Semiannual Bonus** – we achieve together and celebrate our achievements and results together; * **Childcare Assistance** – Sicredi also cares for your child’s well-being, whether through babysitting, daycare, or school; * **Development** – Sicredi believes in employee development and invests throughout the year; * **English School Partnership** – to further your development, we offer discounted partnerships with language schools; * **Workplace Gymnastics** – Sicredi offers online workplace gymnastics so you can stretch, exercise, and prevent injuries; * **ANBIMA Certification Support** – we offer support for ANBIMA certification enrollment and/or renewal to further your development; * **Sempre Bem** – for you and your dependents, we offer psychological support, legal guidance, financial consulting, emotional support for pregnant employees, and social services; * **Bereavement Leave** – in case of death of parents, children, siblings, or spouse, an additional 3 business days of leave are granted, beyond the 2 days provided by law; * **Vacations** – Sicredi allows vacation to be taken in up to 2 separate periods so you can enjoy them in the best way; * **Recognition for Years at Sicredi** – we recognize your years of service with a special gift; * **Financial Education** – you have access to your branch manager for financial consultations whenever needed, plus differentiated rates on payroll-deducted loans and overdraft; * **Birthday Day Off** – enjoy your birthday your way, a benefit granted on your birthday; * **Gympass** – access to gyms, Yoga, Meditation, and Functional training classes, a complete benefit extended to dependents; * **Baby Kit** – to share in this special moment at your child’s birth, whether you’re a father or mother, you’ll receive a gift from Sicredi; * **Nutritional Support** – Sicredi invests in your well-being and provides online nutritionist consultations with continuous care; * **Pharmacy Discount** – we offer pharmacy discounts so you can get medications with ease when needed; * **Telemedicine** – Sicredi offers online consultations with various medical specialties; * **Annual H1N1 Flu Vaccination** – to provide even greater care, we offer annual flu vaccination; * **Private Pension Plan** – to ensure a prosperous future, Sicredi contributes an amount equal to your contribution toward your private pension. **Nice to meet you, we are Sicredi.** Our journey began over 120 years ago as Brazil’s first cooperative financial institution. Today, we continue growing and transforming every day alongside **over 50,000 employee members**, who make us the **Best Company to Work For**, once again ranked first by Great Place To Work Brazil (GPTW). Together with **over 9 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives.** A purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion. We continue seeking talents who want to help build a better world—and we want you on board. **\#JoinSicredi!**
R. Mal. Deodoro da Fonseca, 58 - Centro, Lagarto - SE, 49400-000, Brazil
Negotiable Salary
Urban Microcredit Agent - Olindina - SE64286968042242123
Indeed
Urban Microcredit Agent - Olindina - SE
In our daily work, we strive to leave a positive mark on the world, solve our customers' main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate with excellence Brazil's leading microcredit program, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance service operations and as a reference in people's development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Urban Microcredit Agent** works within the Microfinance team and is responsible for capturing and retaining potential clients by advising their businesses in accordance with policies, performing analyses, granting credit, and carrying out other related activities. If this role aligns with your professional purpose, join **CAMED MICROCRÉDITO**! **Responsibilities and duties** Conduct collection of overdue debts according to established methodology; Guide clients within your portfolio and verify proper use of granted credits; Develop action plans for operational routines of your client portfolio according to established targets; Establish contact with clients, following the methodological steps defined by the Microfinance Program; Gather economic and financial information about clients' activities at their workplaces to analyze credit granting; Handle credit requests by visiting potential clients and informing them about the submission process for credit proposals in accordance with policy and procedure manuals; Conduct promotions and informative lectures about microfinance products and other events aimed at acquiring new clients and retaining existing ones; And other responsibilities related to the area. **Requirements and qualifications** **Mandatory requirements:** Legal age (18 years or older); Education: Completed high school; Availability for intercity travel; Computer skills and proficiency in Office Suite (Word and Excel); Experience in sales, negotiation, collections, and customer service. **Additional information** **Salary:** Base salary of BRL 1,717.73; Variable compensation, potentially reaching up to BRL 2,318.24; Bonus (DH will provide details during the selection process). **Benefits:** Training; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnerships with educational institutions; Well-being incentive program through Wellhub; Meal allowance and basic food basket totaling BRL 1,507.24; Childcare/babysitter reimbursement for children up to 5 years and 11 months old – BRL 320.38 (fixed amount per child); Quality of Life Program (we operate subprograms supporting and promoting employee health and well-being across physical, emotional, and social dimensions). **Workload:** 40 hours per week; **Working hours:** From 08:00 AM to 05:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Grupo Camed**. We exclusively operate **Crediamigo, BRAZIL'S LARGEST Productive and Oriented Microcredit Program**, a leader in its segment. Currently, we have **over 5,000 employees** operating in **more than 1,900 municipalities** across the Northeast region and northern areas of Minas Gerais and Espírito Santo states, making us the LARGEST microcredit operator in Brazil. In our daily work, we strive to leave a positive mark on the world, solve our customers' main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong people.** **MISSION:** To operate with excellence Brazil's leading microcredit program, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance service operations and as a reference in people's development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**
Av. Brasília, 125, Olindina - BA, 48470-000, Brazil
R$1,717/month
Young apprentice - administrative assistant - Boquim - SE63826260645251124
Indeed
Young apprentice - administrative assistant - Boquim - SE
**Description:** **Mandatory Requirements:** Age between 18 and 23 years; Knowledge of Basic Office Package; Availability for morning or afternoon shifts; High school (currently enrolled or completed) or undergraduate studies in progress; Comply with the daily workload (4 hours/day) at the workplace as well as in the course; Attend the qualification course guided by the partner institution, IEL (twice a week). **Desirable:** Interest in administrative routines. **Note:** After hiring, the young apprentice will participate in a training program. The program complies with the legal criteria of apprenticeship legislation, integrating professional training and work. Assist in various administrative activities within the assigned area; Support organizing physical and electronic document filing; Assist with spreadsheets and data entry into department systems; Receive service requests, respond to them or forward them if outside their responsibility; Be proactive and contribute to the smooth operation of their assigned area; Ensure proper storage and preservation of document files; Support internal and external customer service; And other duties related to the area. 2509180202241606001
Av. Simpliciano Fernandes da Fonseca, 1 - Centro, Boquim - SE, 49360-000, Brazil
Negotiable Salary
Young apprentice (783)64385056415745125
Indeed
Young apprentice (783)
Description: What is the work environment like? Magalu is the largest ecosystem for buying and selling in Brazil, a digital platform with physical locations and human warmth. We have been recognized with several awards and for over 20 years we have been among the best companies to work for according to VocêS/A and Great Place to Work. Come work with us too! Responsibilities of the Opportunity * Assist in administrative tasks and daily sales routines at the store; * Assist in pre-customer service; * Support salespeople in organizing daily promotions; * Assist in handling the store's phone calls; * Assist in organizing, creating, and maintaining files; * Support telemarketing activities; * Delight and serve customers through customer service. Requirements * Be between 16 and 19 years old; * Be currently enrolled in or have already completed high school; * Not be enrolled in higher education. 2511070202301681341
Av. Luís Alves de Oliveira Filho, 925 - Tobias Barreto, SE, 49300-000, Brazil
Negotiable Salary
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