Description
Job Summary:
Professional responsible for fleet monitoring, operational data administration, data analysis to enhance operational efficiency, and user support.
Key Highlights:
1. Real-time fleet tracking and operational regularity monitoring
2. Data analysis to improve operational efficiency
3. User support with a focus on technical assistance
**Main Responsibilities**
* Monitor the public transport fleet in real time, ensuring trip compliance and operational regularity;
* Administer and maintain up-to-date operational databases, ensuring data reliability and integrity;
* Conduct data analyses aimed at improving operational efficiency and supporting decision-making;
* Provide empathetic and prompt user support, delivering appropriate technical assistance and solutions;
* Record service orders and collaborate with other departments to ensure smooth passenger transportation system operations.
**Requirements**
* Completed high school education;
* Strong verbal and written communication skills;
* Basic computer knowledge (practical Excel test will be administered);
* Aptitude for customer service and public interaction.
**Working Hours**
* Rotating 6x1 schedule, from 5:00 PM to 11:00 PM, based on pre-scheduled shifts.
**Differentiating Benefits:**
* Meal allowance: BRL 685.00 per month
* Full transportation allowance, with no 6% payroll deductionFestival bonus after 3 years of employmentHealth and dental insuranceEcxCard – pharmacy partnershipTotalPass – gym partnershipAccess to SESC and SEST/SENAT services and benefits
**Work Location:** Rua Aquiles Lobo, No. 504, Floresta neighborhood – BH/MG.
Employment Type: Full-time, Permanent CLT contract
Compensation: BRL 1.739,21 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Work Location: On-site