RECEPTION AGENT/SHOPPING

Description

Job Summary: Grupo Sabin is seeking professionals to serve customers with empathy, register information, request authorizations, and negotiate values at its units. Key Highlights: 1. Serve customers with empathy and quality 2. Negotiate values and payment methods with customers 3. Safeguard the confidentiality and security of information If your purpose is to inspire people to care for people, you are in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been operating in the market for 38 years. We have become a reference group in Diagnostic Medicine, offering over 7\.300 health services — including clinical analyses, imaging diagnostics, vaccination, and executive check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and launched, last year, Rita Saúde — an integrated health services platform. We are recognized across Brazil and Latin America as one of the Best Companies to Work for over 18 consecutive years. Our strong organizational culture thrives in an environment of respect, development, diversity, and inclusion. We have over 6\.700 employees and operate across 12 states and the Federal District, with 323 units distributed from north to south of the country. Want to learn more about our brand? Visit www.sabin.com.br or follow us on our official social media: LinkedIn Sabin Medicina Diagnóstica \| Instagram @sabinmedicinadiagnostica \| Facebook Sabin Medicina Diagnóstica \| **Responsibilities and Duties** * Serve customers with empathy and quality at business units and/or other designated locations; * Register/update customer information in the service management system; * Request authorizations from health insurance providers, according to each provider’s established policy; * Serve customers while considering all necessary information for exam execution, following the company-defined process; * Negotiate values and payment methods with customers (per the company-aligned process); * Perform other duties pertinent to the position; * Safeguard the confidentiality and security of information, complying with information security and data protection policies and regulations. **Requirements and Qualifications** * Completed high school education; * Strong interpersonal skills; * Good communication skills; * Negotiation and persuasion abilities; * Prior experience serving the public is desirable. **Additional Information** A healthcare reference, distinguished in people management and female leadership, committed to sustainable best practices and active in the communities where it operates, Grupo Sabin was founded in the federal capital in 1984 by two entrepreneurs, Janete Vaz and Sandra Soares Costa. Today, it employs approximately 7000 professionals united by the purpose of inspiring people to care for people. Present in 14 states plus the Federal District, the company delivers health services with excellence, innovation, and socio-environmental responsibility across 354 units distributed from north to south of the country. Grupo Sabin’s health ecosystem integrates a portfolio of businesses covering clinical analyses, imaging diagnostics, anatomical pathology, genomics, immunization, and executive check-ups. Additionally, it includes primary care services, supporting population health management through coordinated care programs and pathways via Amparo Saúde, and the integrated health services platform — Rita Saúde — a digital solution partnering with pharmacies, physicians, and other professionals to promote quality, efficient access to healthcare. With the goal of fostering entrepreneurship in healthcare, Grupo Sabin launched SkyHub.Bio in 2020 — an innovation hub promoting and developing startups, encouraging partnerships, knowledge exchange, and building business models that contribute to the healthcare sector grounded in science, efficiency, and customer experience. As a solid, visionary national company with well-established values, genuinely committed to an ESG agenda and delivering health and wellness services to support customers’ health journeys across the country, Grupo Sabin maintains the Instituto Sabin. Since 2005, the Institute has implemented impactful social initiatives in communities where the company operates, focusing on improving quality of life, wellbeing, and prosperity, while fostering social innovation. To date, the Institute has positively impacted over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on available positions across Sabin units nationwide. After all, we invest in carefully designed processes to attract individuals aligned with our purpose and values. *Stay alert and avoid scams! We do not charge any fees at any stage of our selection processes.*