Description
Job Summary:
A telephone attendant providing customer assistance, incident management, data entry, and basic support.
Key Highlights:
1. Customer assistance via active and reactive channels
2. Incident management and data entry into the system
3. Basic customer support and request routing
The company is seeking a Telephone Attendant in Teresina.
Contrata RH is a company specialized in recruitment and selection of professionals. It provides human resources solutions for companies across various sectors.
**Responsibilities:**
Provide customer assistance through active and reactive channels. Manage incidents and record data in the system. Activate protocols according to defined procedures. Generate reports and verify information in spreadsheets. Provide basic customer support and route requests.
High school diploma required. Prior experience required.
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits will be disclosed during the interview stage.
**Additional Information:**
* Contract: Permanent \- On-site.
* Duration: Full-time
* Schedule: 6:00 PM to 12:00 AM\. Rotation 6×1\.