Receptionist - Intermed

Description

Job Summary: We are seeking a Receptionist with experience in customer service and strong communication skills to strengthen the organization's image. Key Highlights: 1. Serve customers with ethics and responsibility 2. Manage medical appointment schedules 3. Provide information and resolve incidents We are writing an outstanding story of care and excellence, and we aim to be an incredible place to work. Does your purpose align with ours? To help us build this mission, we are looking for a Receptionist experienced in customer service and effective communication. Experience with exam authorizations, knowledge of ANS regulations and health insurance operators is a plus. If you possess these qualifications, we want you on our team! If you share our values, it will be a pleasure to see you write your journey with us! **Responsibilities and Duties** Serve customers ethically and responsibly, guiding and providing information efficiently and promptly to reinforce the organization's image. Handle internal and external telephone calls; Address incidents to better serve beneficiaries; Control physician entry and exit, thereby upholding our scheduling model — pre-scheduled appointments; Contact patients by phone or message to confirm appointments; Manage medical appointment schedules; Provide information to general users; Perform other related duties as required by immediate management. **Requirements and Qualifications** Desirable: Ongoing undergraduate degree or related fields Experience in customer service Experience in hospital routines Knowledge of ANS regulations and health insurance operators Basic Microsoft Office suite Availability for a 44-hour weekly work schedule **Additional Information** What we offer you: Health insurance (after probation period) Meal allowance Dental plan (after probation period) Life insurance Birthday day off The plan that cares for the people of Piauí! We are Intermed, a health plan created in Piauí, **with the purpose of guaranteeing lifelong access to healthcare.** With our own clinics in Teresina and Parnaíba, we are always close to you, offering quality healthcare services at an affordable cost. We belong to the Sistema Unimed Teresina, from which we inherited our commitment to care with ethics, responsibility, and dedication, delivering quality services at a more accessible cost. We believe in the potential of every employee. Therefore, we offer opportunities for everyone to develop both professionally and personally. Want to join a team that respects life and values continuous growth? Grow with us! **Join us!**