Operational Inspection Agent

Description

We are looking for an **Operational Inspection Agent** responsible for conducting operational inspections focused on analyzing inefficiencies, with targeted action at a specific stage of the operational process. Supports the identification of root causes, documentation, and validation of information, contributing to improved operational efficiency and reduced losses. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments, as requested; * Use individual and collective safety equipment when required; * Operate company vehicles when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Analyze operational inefficiencies based on established criteria and guidelines; * Verify information, records, and evidence associated with inefficiencies; * Support the identification of operational root causes and improvement opportunities; * Record and report analysis results to the responsible leadership; * Support standardization of information and processes related to the inefficiency management workflow; * Comply with procedures, safety regulations, and operational instructions. **Requirements and Qualifications** * Completed high school education; * Basic experience in operations or administrative/operational routines; * Ability to analyze and organize information; * Basic knowledge of the company’s operational processes; * Basic computer skills. **Other Requirements:** * Driver’s License – Category A. **Preferred Qualifications:** * Knowledge of FTTH networks. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that supports personal and professional development; * Horizontal and vertical work environment — meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Dependent with Disability Assistance; * Payroll-deductible Loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across the Northeast region, **leading the fixed broadband internet market** in the area. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices in small towns**. Today, we operate across all nine states of the Northeast, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to digital transformation in Brazil.