Full Field Technician

Description

Job Summary: Responsible for performing corrective and preventive maintenance, analyzing quality indicators, and prioritizing Claro network service in the region. Key Highlights: 1. Experience in mobile telephony, IP, microwave, and fiber optic networks. 2. Technical training in Electronics, Electrotechnics, or Information Technology. 3. Seeks innovative and sustainable solutions. **Responsibilities and Duties** **What awaits you daily:** --------------------------------- * Perform corrective maintenance. * Carry out preventive maintenance. * Analyze operational quality indicators. * Complete operational reports related to field activities. * Prioritize Claro network service in the Parnaíba and coastal regions. **Requirements and Qualifications** #### **We are looking for someone who:** * Thinks and acts from the customer’s perspective. Demonstrates interest and curiosity about customers, their behaviors, and preferences to meet and exceed their expectations; * Shows a continuous commitment to learning, teaching, and developing, contributing to a relaxed, respectful, and collaborative environment that encourages diversity; * Is flexible in moving beyond existing paradigms and mental models. Seeks innovative and sustainable solutions to create competitive advantages for the business, balancing economic, environmental, and social interests. **To join our team, it is essential:** ------------------------------------------------ * Technical training in Electronics, Information Technology, or Electricity * Experience in mobile telephony networks * Experience in IP networks * Experience in microwave transmission * Experience with fiber optics * Basic / functional English * Technical training in Electronics, Electrotechnics, or Information Technology **Additional Information** At **Claro, people are one of our core values.** With this mindset, we continuously invest in caring for the health, well-being, and quality of life of our employees! To ensure you have the best experience during your journey with us, we offer an attractive benefits package. Check it out: * Flexible working hours; * Meal and food allowance; * Medical and dental assistance; * Support for serious illnesses; * Assistance for dependents with disabilities; * Pharmacy benefit; * Daycare / babysitter allowance; * Personal Support Program; * Claro Running; * Private pension plan; * Life insurance; * Employee Combo; * Wellhub (Gympass); * Meu Pet Club; * Agreements and partnerships; * Recognition program for years of service; * And much more! **At our company, we value an inclusive, diverse, ethical, collaborative, and harmonious environment. We do not discriminate based on gender, race, color, sexual orientation, social status, or disability. Everyone is welcome!** **Here, we have a large team that makes everything happen!** It is through the effort and dedication of each of our People that we are today a benchmark in what we do, united in our purpose: **“Connect to make life more fun and productive.”** We integrate all technologies to build the best and most comprehensive connectivity infrastructure in the country. We are confirmed multi-champions by Speedtest as Brazil’s fastest and most stable mobile internet and most stable Wi-Fi network, among many other recognitions. We are also the 4th most valuable brand in Brazil (BrandZ). In Brazil, we operate in over 4,800 municipalities, serving more than 83 million customers. We have led portability net gains for over five years, with 1.2 million lines ported in 2022. And there’s more: We **innovate** our products and services to better serve our users! Today, we offer **entertainment** solutions (Claro Música, Claro TV+, Claro Livros, Claro Vídeo, and Claro Gaming), **financial** solutions (Claro Pay), and much more! We have **aerospace** presence (with 5 satellites in orbit via Embratel) and are a reference in **industrial, automotive, agribusiness**, and other connectivity segments. We also foster connections between our businesses and the innovation ecosystem through **beOn**, Claro and Embratel’s innovation hub. Sustainability is a Claro value. **We invest in environmental, economic, and social development**, always upholding governance, environmental responsibility, data protection, and social impact. Through the Claro Institute, we connect people for a better future, combining services with social investments in **education and citizenship** projects. **So, is it a match? \#JoinClaro and help us build the new together!